- Report: #1390570
Complaint Review: Skinnyme Chocolates - Scottsdale Arizona
-
Author Not Confirmed
Why?
Skinnyme Chocolates
8902 E Via Linda, Ste.102 Scottsdale, 85258 Arizona, USA
Phone:
855-354-6917
Web:
skinnymechocolate.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Skinnyme Chocolates Yourskinnychocolate Charged $34.95 to my credit card for chocolates that were advertised as free. Beware!! These chocolates are not free! They are actually VERY EXPENSIVE!! Scottsdale Arizona
They advertised free chocolates with a $4.95 shipping fee. They charged my credit card $34.95 seven days later saying that the terms and conditions say that I would be charged the full price of $34.95 unless I cancel the "membership" within 7 days of purchase. I told the rep that i did not see that information because it was no where on the order form and she said it was there and all she could do was cancel future orders and she could not issue a refund for the "free" box that i already received. I told her I was going to report the company to the BBB and she told me to go ahead and do that but that the BBB would not do anything because this business is not doing anything wrong...
3 Updates & Rebuttals
Regarding Ripoff report #1390570
#2Author of original report
Sat, August 12, 2017
I responded to the company and told them which promotion I took part in. I STILL HAVE NOT HEARD BACK from the corporate office regarding my refund! You say that you have a 60 day money back guarantee so refund my money now! What is the problem? Is this False Advertising as well?? Refund my $34.99 NOW!
Regarding Ripoff report #1390570
#3Author of original report
Tue, August 08, 2017
You asked which promotion I took part in and it was an advertisement for "free" chocolates with a $4.95 shipping fee. I did not see the notification that my credit card would be charged $34.99 after a 7 day trial period. My card was charged last Friday 8/4/17. I did not like the taste of the chocolates and did not plan to purchase any more of the chocolates and I definitely, definitely would not plan to pay $34.99 for them! I asked for a refund and the request was refused. Please refund the $34.99 ASAP Thank you.
SMC Corporate
Scottsdale,Arizona,
USA
Terms and Contact
#4UPDATE Employee ..inside information
Mon, August 07, 2017
We apologize for any confusion about our terms in regards to SkinnyMe Chocolate ordering or campaigns. All orders come with a 60-day money back guarentee. We would like to see which promotion the customer has signed up for in order to remedy the situation. Please feel free to contact us via email and reference this complaint from RipOffReport.com.
We look forward to resolving any issues you have with your account.
Our email is [email protected]
