- Report: #1236740
Complaint Review: Seventh Avenue - Internet
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Author Not Confirmed
Why?
Seventh Avenue
Internet, USA
Web:
http://www.seventhavenue.com/
Categories:
Business Rating:
(0)
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Seventh Avenue Home @ Five Unauthorized use of account Internet
I called this company to cancel an order I had made, told the woman on the phone to cancel my order and I did not want it. After I hung up the phone she ordered a second on my account without authorization in addition to not canceling the first order. When I called about this I had 3 different people including a supervisor act like it was no big deal their employee was ordering merchandise on my account without me even being on the phone anymore. One of them even told me "Well it’s just a few clicks they don’t need much" but never even apologize for it.
Once I finally got the issue canceled and taken care of I paid off both companies what I owed (Since they go through the same people) and told them to cancel both accounts. I was told it was done and taken care of but when I checked both accounts are still active and available to purchase through. I saw beware of any shopping sites like these, they are just 2 of the 3 giving me the most problems. (Fingerhut being the worst but that’s a whole other issue)
