- Report: #1320293
Complaint Review: Sears - Middletown New Jersey
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Author Confirmed
Why?
Sears
Rt 35 south Middletown, New Jersey, USA
Phone:
1800 4myhome
Web:
N/A
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Business Rating:
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Sears Sears Roebuck & co. I called Sears in middletown for a repair to my washing machine. They told me it was a one time flat fee of $49 plus 1 time labor Fer of $60. Middletown New Jersey
I agreed. When the man arrived and ordered a part to fix it he told me it's not a 2 time fee of $40 that it is actually $43 a month for 1 year. I said that's not what I was quoted. He said tough luck. I called repair nbr and complained. I called corporate and I went to store in person. They fin8 sent me an apology letter but said I am still liable for contract to and WILL NOT HONOR their quote e end though they admit it was a false quote
I was quoted a price of $40 flat fee to fix my washing machine but was charged $480 and put into a 1 year contract. I never signed anything. I never was told about contract. I was quoted a low 1 time charge of $40 & 1 time charge of $60 for labor BUT charged $480 and told tough luck. We lied about charge but now your stuck. They were rude and uncaring. They sent me an apology email but will not back up their rate quote. I want the repair a at the price they quoted me. They quoted it to me and also my son. I have stage 4 cancer and this is stressing me so much.
