- Report: #1003952
Complaint Review: Sears Automotive - DuBois Pennsylvania
Reported By:
Skijorer -
DuBois, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sears Automotive
690 Shaffer Rd DuBois, 15801 Pennsylvania, United States of America
Phone:
(814) 375-3128
Web:
Categories:
Business Rating:
(0)
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Sears Automotive DuBois PA attempted to "rip me off" for $200 -- said I needed a new circuit board since my brake light would not work DuBois Pennsylvania
On Friday, January 25, I went to Sears Automotive in the DuBois Mall, PA to have my Chrysler Town & Country van inspected, oil changed, and a new brake light installed. The sales representative, Mike, attempted to sell me a more expensive oil for high mileage vehicles, I declined. Next, he attempted to sell me an anti-freeze change for $80+ and would offer a $20 discount today, I declined. While my van was in the shop, I received a phone call from Mike indicating that there was a problem with my van that would prevent it from being inspected. When I arrived at the counter, Mike said that I my van needed a $200 circuit board since the a new brake light bulb did not work. I declined the $200 circuit board and told them that my husband would inspect this problem. Later that evening my husband installed a new $2 brake light bulb in van and it worked perfectly.
On Saturday, January 26, my husband and I went to Sears Automotive and requested that my van be inspected since the brake light works after he successfully installed a new $2 brake light bulb. My husband questioned Mike as to how he could have possibly charged $200 for a new circuit board when he was not required. Mike went and got the automotive technical and he explained that when he installed a new brake light bulb yesterday morning it did not work; therefore, there must be a short in the circuit board somewhere. This is a very periocular explanation...don't you say.
On Saturday, January 26, my husband and I went to Sears Automotive and requested that my van be inspected since the brake light works after he successfully installed a new $2 brake light bulb. My husband questioned Mike as to how he could have possibly charged $200 for a new circuit board when he was not required. Mike went and got the automotive technical and he explained that when he installed a new brake light bulb yesterday morning it did not work; therefore, there must be a short in the circuit board somewhere. This is a very periocular explanation...don't you say.
