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  • Report:  #1767

Complaint Review: Santa Cruz Nissan-Dodge-Volkswagon - Santa Cruz, California

Reported By:
- Santa Cruz, CA,
Submitted:
Tue, March 28, 2000
Updated:

Santa Cruz Nissan-Dodge-Volkswagon
1616 Soquel Ave. Santa Cruz,, 95060 California, U.S.A.
Phone:
(831) 426-5100
Web:
N/A
Categories:
Auto Dealer Repairs
Tell us has your experience with this business or person been good? What's this?

I was so relieved to see your segment on "The Early Show"!!!

I have been so frustrated w/ a problem w/ my 1991 Nissan Truck. My truck is red & paint is peeling on hood & top. My husband has taken it to the dealership(where purchased)2-3 times to try & have the situation remedied, but the head at Santa Cruz Nissan had to talk w. their boss across the hill in Santa Clara & the claim was denied reason given of "beyond warranty". I have less than 60,000 miles on this truck. My husband & I subscribe to Consumer Reports & it showed that paint & exhaust rated the lowest you can get-Non satisfactory(black filled circle). Yes, I was told that it was clear coat on my truck. My truck has always been washed w/ mild soap or just water & a chamois cloth-Never anything toxic. I have always loved my truck but have continually been embarrassed to even drive it. I had researched the net & found several complaints re: Peeling Paint & a lawyer who was going to do a class suit in Chicago. We sent him pictures of the truck, but just found out 2 days ago that because of recent court rulings class action rulings are very difficult to prosecute(we communicate via e-mail-except pictures I sent to his office). PLEASE HELP!!! I don't know where to go now & this morning a God Send appeared w/ you on the Early Morning Show-GOOD For you holding businesses accountable!!!

Thank-you for your time, Alison M. Tracy



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