- Report: #1302255
Complaint Review: Rooms To Go - Pembroke Pines Florida
Reported By:
Mrs. Perez -
Pembroke Pines , Florida, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Rooms To Go
Pembroke Pines, Florida, USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Rooms To Go Pembroke Pines, Florida Bate & switch Pembroke Pines Nationwide
In February 2016 I purchased a dining room table and six swivel ladderback barstool chairs. I soon realized when cleaning my chairs that the screws were all loose at the bottom, when we turned the chairs over to tighten the screws we were shocked to find that the frame on two of the chairs are completely split in half, this is a liability as my children could have gotten seriously hurt. I am trying to get a resolution but they are prompt to sell but they are slow to stand behind their furniture, what I received is not what I paid for. Quality is lacking I'm hoping to hear from them#roomstogostandbyyourproduct#
2 Updates & Rebuttals
Rooms To Go Stands By their products. Thank you Ashley
#2Author of original report
Sun, May 08, 2016
After writing my negative experience with Rooms to Go in Pembroke Pines on Rip-off Report, I was contacted by Ashley from Rooms to Go, my experience with Ashley has been incredible! She has been very thorough in investigating my claims and asking questions and getting details no one else had, she had a genuine desire to correct the situation. Ashley was able to resolve my problem and I am EXTREMELY satisfied with the Customer Service, Attention and resolution she offered. I recommend Rooms to Go especially Ashley, and I will use Rooms to Go again in the future. #roomstogocamethrough#thankyouripoffreport#ashleyyouaregreat#
TellUsRTG
Florida,USA
Rooms To Go
#3UPDATE Employee
Thu, April 28, 2016
Wow! I would love to have the opprotunity to look over your account. Are you able to send me your order info along with the above details to [email protected]?
