John
Waconia,#2Consumer Comment
Fri, May 10, 2002
Hey, lady, if you think an overflowing toilet isn't a maintenance emergency then you don't have much experience in apartment management. The damage to carpeting, floors, and if there are apartments directly below, ceilings & furnishings can be quite costly. I worked as caretaker & maintenance at an apartment complex and can attest firsthand to that. I would rather have been called before the tenant inadvertantly broke the toilet mechanism than afterward, when you've got to clean up 20 or 30 gallons of water. Sure, some tenants do dumb things, like flush things down toilets that were never meant to be flushed, but that's what we get paid for.
Wendi
Akron,#3Consumer Comment
Thu, May 09, 2002
I work for an apartment management company and get stuff like this all the time. Why should we have to pay for you clogging the toilet? Keep a plunger close by or don't clog it. When tenants call us with a clogged or overflowing toilet the first thing I tell them is get a plunger if that doesn't work we'll see if we can get someone out there. There is no reason to pull a maintenance man from an emergency to unclog your toilet. That is ridiculous that people even consider the notion. Your rent pays for maintenance on the apartment but there is some stuff you are responsible for. We've had tenants thorwing deodorant, tampons, cigarettes, toys, etc. down toilets and clogging them until we have to take the toilet away from the floor to unclog it. That isn't our fault that you don't have common sense to know better.