- Report: #1370249
Complaint Review: RED POCKET MOBILE - THOUSAND OAKS California
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Author Confirmed
Why?
RED POCKET MOBILE
2060-D Avenida De Los Arboles Ste 288 THOUSAND OAKS, California, USA
Phone:
888-993-3888
Web:
www.redpocket.com
Categories:
Business Rating:
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RED POCKET MOBILE RED POCKET WIRELESS REFUSED TO ACTIVATE MY BRAND NEW SAMSUNG GUSTO 3, FALSELY TOLD ME IT'S ON A BLOCK LIST THOUSAND OAKS California
THESE MORONS TOLD ME MY SAMSUNG GUSTO 3 BRAND NEW FROM TARGET IS ON A BLOCK LIST.
THAT AS PER VERIZON THIS PHONE WAS NEVER ON A BLOCK LIST!!!
RED POCKET TELLS ME THEIR NETWORK WILL NOT ACTIVATE IT SINCE IT IS A PRE-PAID DEVICE.
THAT'S STRANGE MY OTHER 2 VERIZON FLIP PHONES WILL WORK WITH THEIR SYSTEM AND THEY ARE PRE-PAID
PROBLEM IS ONE NEEDS A BATTERY THE OTHER NEEDS REPAIR WHICH IS WHY I BOUGHT A NEW ONE FROM TARGET.
WHEN I ASKED FOR THE NAME OF THE NETWORK THEY REFUSED TO GIVE ME THE NAME OF THE NETWORK THEY HAVE A CONTRACT WITH.
A FEW DAYS BEFORE THIS I ASKED FOR A MANAGER AND NO ONE CALLED ME BACK.
WHEN I CALLED THEM A 4TH TIME I SPOKE TO A MANAGER WHO TOLD ME HE COULD NOT ACTIVATE THIS BRAND NEW PRE-PAID PHONE.
THE OTHER FUNNY PART IS THEIR PLANS ARE PRE-PAID
BY THE WAY RED POCKET WOULD BE HAPPY TO SELL YOU THEIR PHONE. SOUNDS LIKE BAIT AND SWITCH TO ME WHICH IS A VIOLATION OF THE UFAIR AND DECEPTIVE PRACTICES ACT.
