- Report: #1254143
Complaint Review: radio shack - solon Ohio
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radio shack
solon, 44139 Ohio, USA
Web:
www.radio shack.com
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radio shack repair dear sir, im claiming warrantry for the repair work not done for stereo/record player at$400plus added styluses (6). solon Ohio
dear sir, im claiming the radio shack purchase of stereo and warranty. just recently the stereo had to be repaired and the store manager said the stereo/record had to be sent off and repair and replace with up-dated stereo plus added styluses (6) in the kit and warranty. im filing report today because this repair work was not done as scheduled. the cost of stereo unit is $400 plus new record player up-date plus $50 stylus (6) in the kit ordered. please i want the repair done now. the store manager said the stereo had to be sent off to texas to be repaired. i want this work done now and i have waited a long time for it. please investigate radio shack and please repair my stereo at warranty costs and shipment too. i appreciate your time and effort. please return my phone call soon with warranty $400,$50 styluses and shipping label to radio shack texas for repair. the store manager said its expensive to be done and it has to be done soon. thankyou thankyou, happy holiday. activate pch card #383-14-10-12 confirming and processing codes. asking activation for this report and repair now. thanks, thanks, iris v. c. (((REDACTED))) @gmail.com
1 Updates & Rebuttals
Tyg
Pahrump,Nevada,
USA
Have??
#2General Comment
Thu, September 10, 2015
Have you forgotten that RadioShack DOES NOT do repairs IN THE STORE??? It MUST be sent to the repair facility in Texas. YOU have NOT been ripped off. There is only two outcomes on a warranty. The either fix it or replace it. If YOU want it REPAIRED then YOU will just have to wait for the repair facility in TEXAS to do the work. The RETAIL STORE doesn't do small appliance repairs. SOME of the RadioShacks have a place where they fix PHONES, NOT your stereo receiver. if YOU did NOT purchase a RADIOSHACK WARRANTY then all they can do is send it off. If YOU are trying to redeem the manufacturers warranty by going through RadioShack then YOU are doing the WRONG thing. IF its a manufacturers warranty you MUST go through the WARRANTY PROCESS through that manufacturer. In NO WAY do I see ANY ripoff to you in ANY sense of the word. It just sounds like YOU want THEM to do something they CAN NOT DO!!!! If that's the case then get over yourself because all the WHINING and COMPLAINING is NOT going to change the FACT that there is NO small appliance repair man IN the store. YOU will just have to BE PATIENT AND WAIT!!!!!
