- Report: #1440878
Complaint Review: Purely Organic/ New Age - NAtionwide
Reported By:
Amy Shanks -
Montgomery, Alabama, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Purely Organic/ New Age
NAtionwide, United States
Web:
Categories:
Business Rating:
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Purely Organic/ New Age Purely Organic/New Age I ordered sample only. No paperwork, no phone # included w sample. Have since been charged almost $400 worth of skin care not ordered nor authorized nor received. Filed fraudulent charges w my bank, cancelled debit card
On 3/25/18, I ordered Pure Release Cream and Eye Cream from Purely Organic as a sample paying only shipping and handling. On 3/27/2018 My debit card was charged $4.90 and $4.95 for shipping and handling for my 2 "free" samples. With no authorization or knowledge of future shipments. There was no info regarding future shipments nor notifications of any other charges that would be charged to the debit card used. I received both samples with no paperwork included. The card used for this purchase is used very little. As a result, it was not discovered until the end of April that the following charges were automatically withdrawn from my account. I specifically checked the box informing this company not to keep my debit card number on file. The following charges have been withdrawn from my account and I have had to file fraudulent charges with my bank (no guarantees I will be reimbursed) and had to cancel my debit card.
No more products have been received nor did I request any or fail to cancel future orders within a certain time frame. The following charges have been withdrawn from my account from Purely Organic. On April 9, 2018 - $89.95 On April 10, 2018 - $88.98 On April 26, 2018 - $89.95 On April 27, 2018 - $88.98 When I discovered these fraudulent charges I attempted to find an address and or phone number. Both without success. In my search for more information on Purely Organic I came across your site. Unfortunately, it seems that I am not the only person to have been taken advantage of by this company. It makes me so angry and I will do whatever I can to help in recovering moneys owed to me and everyone else that has been and will be scammed by this so called company. They need to be stopped. Thank you for your time and consideration given to stop these scams.
