• Report:  #66403

Complaint Review: Puissancewebltd - Internet

Reported By:
- Henry, Illinois,
Tue, September 02, 2003

puissancewebltd.com Internet, U.S.A.
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I received an email from [email protected] telling me about this great website for atv's. I went to the website and checked it out. After emailing the company several times, they sent me an invoice for my order of one of the atv's. I had to wire transfer them 2200.00 to there account in Japan and now I have verified through my bank that they received the money the same day I sent it. Several days after I sent the money I was notified by email from several other people not to send this company any money that they are a scam. Now more than a week and 2200.00 later, I have no atv and am out all the money I sent.

These people email you until you send them your money and then you have to send at least ten emails to receive one from them. The emails they send me now are to be patient a full refund will be wired back to me. Everytime they set a deadline to send me my money they email me that they need a few more hours and I never receive anything.

Now I am waiting in limbo. I have come to the conclusion that they are never refunding my money and I am not going to get the atv.


Henry, Illinois

1 Updates & Rebuttals


Have you considered trying for a refund?

#2Consumer Suggestion

Mon, September 08, 2003

It may seem impossible to collect a refund, but since you are not getting an atv anyway, why not try to shut them down? This could help others being victimized by them. You have at least 3 different options. 1-You can phone tag them, and pursue trying to get the atv. 2-You can cordially request a refund. or 3-Treat this as theft-corruption, and report them to the law. It all depends on what will work the best for you, and time constraints. I have contact information. This information could work to collect a refund or to report to law enforcement, or for others in your situation; who might access your report. I had little or no success accessing their website. What I got was a full screen banner,with no working links or products to select. Either the website is under construction or temporarily unavailable. Whenever I tried to get to their site, this is the url I got: http://www.demoniak.com/index2.html Their are French phone numbers posted: (33)1-49-70-06-06 or Fax: (331) 42-85-47-83 Here is their whois registration information: Domain: puissanceweb.com owner-address: demoniak 96, rue du Faubourg-poissonniere (there's an accent over the second "e") Paris France admin-ci: RG19-GANDI (their bold caps) bill-ci: RG19-GANDI tech-c: AR41-GANDI This comes from http://www.easywhois.com/ Okay I'm deciphering French, and it's not easy but I found this possible help site: http://www.icann.org/ This is for the Uniform Resolution Policy You would have to ask them first what their website is about and about applicable services. The person who owns the website is possibly: Mr. Rodolph Grisey. His email: [email protected] His websit is served through gandi.net. You might consider accessing [email protected] to ask for more informtion. The website is still active, so they're still in business, legal or not. Now, because they have knowledge of your personal account information, I would suggest you change ALL your numbers, if you haven't by now. They do not deserve your trust. This involves business dealings with individuals in a foreign country, which is why I suggest you get the law involved. I'm not saying call "911", but see if you can get pointers or assistance of some kind for the law. Here is a Government website for victims of different circumstances: http://www.ojp.usdoj.gov This is the Office for victims of crime. They have their own search engine. I entered keyword: fraud victims and got 128 documents available to research, so they probably can provide information. For the sake of time I suggest you call their number: 1-800-331-0075, and then explore the website, while you might be waiting for assistance. You should also access www.ftc.gov and fill out an online form, to report your situation. There may be help available, they have a new ecommerce link, where they are networking with other countries to for a consumer affairs board. This is all new. For the sake of time, you should also call them. Maybe you should call them first, because the site is massive--their phone--1-877-382-4357. I don't know if writing a firm confrontational letter, demanding a refund is a productive option. They have you over a barrel, in a foreign country. It is most likely you may not be able to resolve this without help from the said country. You mentioned Japan. All of their website background information is coming out of France, so this is perplexing. You should also access the Federal Bureau of Investigations site, and inform them. With this being in forgein countries, they might have information or need information. It could be this is happening to many people. Their site is www.fbi.gov. Through the site, you will be connected to your local FBI. If nothing else, just for your own personal safety, in post 9-11 times. Don't present it like a crime they have to resolve, rather ask them for consulting. This is global and complicated. I wish I had more to offer, but the WWW is new, and legal jurisdiction for it is still developmental, at this point. I'll say it again, don't burn your bridges, because they are on the other side of the world. Circle around them with professional support, and have the appropriate agencies confront them in your place. Statute of Limitations is unknown. Act fast. Hope this helps. Consumer Advocate Rip-off Report Volunteer

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