I received a phone call from Fed. Ex on 5-15-14 stating that I had an envelope from Proficio Mortgage and I had to sign it! I asked where it came from and they stated, Florida. They gave me the name: Prosicio but there is no Prosicio there is only Proficio in Florida!!!! I refused the envelope and refused to sign and had it sent back! I called my mortgage company who has NO affiliation with this supposed company! Please look into this as we are Senior citizens but I will fight with all my might and that is allot more than what younger people think! I would appreciate a email back from you concerning this.