- Report: #1290573
Complaint Review: Printerpix - Internet
Reported By:
Tiana -
Washington, Dist of Columbia, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Printerpix
Internet, USA
Phone:
1-888-322-6733
Web:
www.printerpix.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Printerpix DO NOT SPEND YOUR MONEY HERE Internet
This is the absolute worst company I have ever ordered anything from and I am an avid online shopper.
12/20/15
I placed an order for a magic mug with a coupon that I had purchased from groupon.
12/30/15
I realized that the coupon code wasn't accepted so I called customer service. The girl was really nice and said that she would have to cancel my order, refund the money, and place a different order for me. I said that was fine. Mind you, I didn't know it would take almost 20 days for my order to get to me.
1/10/16
My money still hasn't been refunded to my account. I have called customer service twice and no one seems to know how to transfer me to a supervisor or a refunds department. I am repeatedly told that I will receive my refund in 7-10 business days. They took the money out of my account in less than 20 minutes yet it takes a month to get it back? Questionable.
2/1/16
I still do not have my refund to I send an e-mail to customer service. I am assured that my money will be refunded in another 7-10 business days. It has been a litte over a month since I canceled my order
2/28/16
I check my account and still no refund. At this point I am fuming!!! I mean really, what kind of reputable business keeps a customer's money for 60+ days?!?!?! I have half a mind to file for damages (i.e. the overdraft fees that are a direct result of this so-called company neglecting to refund the money into my account when they said they would). Never in a million years will I ever order from this company again. Customer service is horrendous and they company itself is comprised of theives!!!!
