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  • Report:  #1331526

Complaint Review: Printerpix of Lake Mary FL - Nationwide

Reported By:
MCL - GASTONIA, North Carolina, USA
Submitted:
Updated:

Printerpix of Lake Mary FL
Nationwide, USA
Phone:
8883226733
Web:
printerpix.com
Tell us has your experience with this business or person been good? What's this?

I purchased three Printerpix items and two did not show and 1 arrived severely damaged. When I called the toll-free number I was connected to someone not in the US. When I asked to speak to someone in the US, I was told that was NOT possible.

 

I was told regarding the lost items I needed to do the legwork myself to locate the missing shipments through the USPS, mind you they were not sent via USPS. So, the USPS will not take claim. The item that was damaged I sent the photographs of the damaged items including bent photos and the photo arrived in the wrong size – it should’ve been 11X14 just like my Groupon stated (which the person on the phone confirmed) but for some reason I was sent 10x7.

 

I paid three individual shipping costs because there is not a single shipping rate for three items and I had prepaid vouchers for my items. I just want the items I paid for. 2 10x7 pics and 1 11x14 pic!



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