;
  • Report:  #22694

Complaint Review: Primerica TRUSTED BUSINESS REVIEW: Primerica is a Main Street Company for Main Street North America.Primerica's mission is to help families earn more income become properly protected debt free and financially independent. - Mesa Arizona

Reported By:
- mesa, az,
Submitted:
Updated:

Primerica TRUSTED BUSINESS REVIEW: Primerica is a Main Street Company for Main Street North America.Primerica's mission is to help families earn more income become properly protected debt free and financially independent.
not sure Mesa, 85210 Arizona, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

REVIEW UPDATE: December 19 2019 Ripoff Report re-evaluated Primerica Financial Services and finds that the company continues to offer a business opportunity that is well worth considering. Thru our experience with Primerica, we continue to find that they maintain a high level of commitment to treating consumers fairly and in most cases they have gone way beyond the call of good customer service. Since Primerica became a member of the Corporate Advocacy Business Remediation & Customer Satisfaction Program almost 2 years ago, Rip-off Report has continued to monitor Primerica and work closely with home office executives to resolve consumer and agent inquiries and concerns.

Rip-off Report is pleased to report that Primerica continues to show outstanding commitment and dedication to respond and resolve issues promptly, many times going over and above the expectations of consumers and this website. To our knowledge Primerica has responded to all legitimate inquiries we have forwarded to them, and to inquiries the company has received directly. We at Rip-off Report believe that Primerica is a solid, reliable company that stands behind their agents and its products. If you think that becoming a Primerica representative or buying a Primerica product is right for you, we would urge you to give the company careful consideration.

Ripoffreport Report Image

Ripoff Report Verified .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

*UPDATE Ripoff Report REVIEW:

EDitor's Comment: Primerica gets a POSITIVE RATING in customer support from Rip-off Report and is fulfilling its commitment to provide excellent customer service. Primerica pledges to resolve complaints and address representative issues. For a long time this EDitor had concerns about Primerica because of the number of Reports about them. For many months Rip-off Report was looking into the company, even before they contacted us to resolve any issues and mostly misunderstandings being posted by competitors. With over 100,000 representatives and 6 million clients, Primerica is bound to be the subject of a certain number of complaints about improper agent conduct, as well as product and administrative complaints.

Rip-Off's investigation found such complaints, but importantly also found that Primerica is committed to resolving such complaints quickly and doing everything possible to satisfy its clients. It also takes appropriate action against any of its representatives who are found to have conducted themselves improperly or unethically. We believe that the number of complaints against this company, whether through the Internet or other channels, is small when put into the context of its enormous size. Most big companies would never commit themselves like Primerica has.

Read our investigative Report and Primerica's commitment to 100% consumer satisfaction.

Primerica provides products and services through independent representatives. Primerica has more than 100,000 licensed representatives who serve more than 6 million clients in the U.S., Canada, Puerto Rico, Spain and the United Kingdom. Through a Financial Need Analysis the company's representatives provide a snapshot of a family's financial picture and suggest a strategy for financial security via Primerica's products and services. Primerica's business opportunity is attractive to people from many different backgrounds, including women, African-Americans , Hispanics and, young adults.



Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

=====================

Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them

THE ORIGINAL REPORT THAT WAS FILED IS BELOW


Primerica Mesa, Arizona  

I ran across this website after somebody posted something on PrimeAmerica on another website. Details are a little sketchy on my end as its been a few years but everything on this website that people have written about their recruiting and hiring practices rings a bell. I was contacted by a Prime America rep in Mesa, AZ about 2 1/2 years ago. I had my resume posted on a job website and sure enough I get a call from a gentleman from "Prime America-a division of CitiCorp" -NOT Citibank like some people mistake them for. He went through his lecture and told me about the job and how I can make tons of money in the investment/insurance field. It all sounded a little too good to be true. He mentioned something about a fee I think it was higher than 199.00 as this fee was to cover a license fee and a background check. He gave me a web address to look up which was primeamerica.com though the website is different than it is now. I listened to his little lecture and told him I would think about it, then called my friend who works for John Hancock and he told me they were a scam that had ripped alot of people off and to walk away from this company. I called the man back and told him no thanks and the guy got very defensive and gave me an attitude. I then just hung up. I've read alot of complaints about aggressive, high pressure recruiters from this company. That is a clue that a company probably is not reputable when they have a bunch of vultures working for them. Also, I know several people that have been contacted by these guys, including my old neighbor and a guy I was briefly dating. Both of these guys almost fell for this scam until I told them what I had found out. Keep in mind that any company that is as aggressive and desperate as these people are in recruiting people probably are not reputable. A successful legitamate company does not hound people like these people do. A good percentage of people that have had resumes up on the web probably have been contacted by these guys. Funny how they don't spend money and advertise in the want ads or employment journals. Moral of the story. PrimeAmerica: Don't call us. We'll call you. Kim Mesa, Arizona



8 Updates & Rebuttals

Luke

Hoth,
Alabama,
You need to do some research yourself PAUL

#2UPDATE Employee

Wed, June 26, 2002

Not only do you know nothing about the finanical world, you also know nothing about what makes us be. It is the FORCE. It surrounds us, binds us, and makes things happen for a reason. I was in a staff meeting today with Mr. Bo B. Fet, and I think he had a very point when he said that the Empire will someday will pay for what they did. The Empire corporation froze Mr. Hann Soloh's ASSets during the whole carboite dilema. It wasn't until after strong negotiations with Mr Jabbah T Hut and Mr Chew Bacah did were his ASSests released, of course with a little help from his lawyer, Mr Ohby Won Kanobe, the famous litagator. So, before you step up with your so called knowledge, remember one thing, Primerica is a joke, and the Force will be us always. Mr. Luke S. Walker


Paul

Roanoke,
Virginia,
Jennifer

#3REBUTTAL Owner of company

Mon, June 24, 2002

"And in response to Paul from Roanoke, "Citicorp" is still in existence. Citicorp, Citigroup, and Citibank are one in the same" This isn't a big deal but please read my post and research it. If will read the financial news about the Traveler's/Citicorp merger or if you read their 10K filings with the SEC you will see that Citicorp no longer exists as it did before the merger. One entity took the name and is in a completely different market of financial goods. They are under the same group but they are not the same. They are a family of very distinct businesses, who happen to be owned by the same entity. Sandy Weill's whole horizontal integration strategy is based on the distinct of the companies carrying some version of the "Citi" name. How else would there be any cross selling? Again, read the post very carefully before commenting. And go to Citigroup's website where they describe the differences between the companies. Also I think you mean "one and the same", not "one in the same". Paul


Luke

Agaxalyfarfaraway,
Alabama,
J.E.D.I. Corp Rules .. the J.E.D.I. Corporation is the best company in the universe and you really need to leave it alone, it is a FORCE that you can NOT and will never understand.

#4REBUTTAL Individual responds

Fri, June 21, 2002

Just for your information the J.E.D.I. Corporation is the best company in the universe and you really need to leave it alone, it is a FORCE that you can NOT and will never understand. You wanna hear a REAL success story ? Our Vice President Mr. Bo B. Fet used to be a bounty hunter, and now he is kickin it old school, with the likes of fine women like Ann A. Kin. And if that in it self isn't a success story, he is on first name basis with the likes of, Mr. Hann Soloh, Mr Chew Bacah, Mr Jabba T. Hutt, and Mr E. Wok. So, before you think you can ever compare that rat speckled Primerimca with the J.E.D.I Corporation you think again.


Meghann

Buffalo,
New York,
Citi affiliation...

#5Consumer Comment

Fri, June 21, 2002

Jennifer, I have to agree with the folks who already responded to your "We're part of Citi, so we must be OK" rebuttal. My husband works for an affiliate company of CitiGroup & he HATES that you people insist on throwing around the Citi connection to try to legitimize your operation. Everyone who works for Citi knows what Primerica is about, & they are EMBARRASSED to be connected in any way, shape, or form to that operation. Thankfully, Citi announced last year that it is cutting my husband's company loose by the end of this year, so he won't have to deal with hearing about you people anymore...


jennifer

san antonio,
Texas,
I am not defending Primerica

#6Consumer Comment

Fri, June 21, 2002

As I stated before, I am not defending Primerica or anyone affiliated with the company. I am not stating that just because it is under the CITI umbrella, that it is a wonderful organization. It's not a wonderful organization, but it is a legal organization. The recruiters come on too strong and are way too persistent, but there are people who have been sucessful with this company. And in response to Paul from Roanoke, "Citicorp" is still in existence. Citicorp, Citigroup, and Citibank are one in the same. Some people consider Primerica a great company to work with and some people consider them the scum of the earth. Be careful what you get yourself into and if this is not the company for you, do not sign up. Have a good day!!!!


The Fraud Chick

Ethics,
Arkansas,
What's in a Name?

#7Consumer Suggestion

Fri, June 21, 2002

Jennifer, I, for one, appreciate your input. Very polite and succinct; however, take care to assume a "company" like Primerica is "OK" because it is affiliated with a larger entity. Primerica is not "OK", it is using a pyramid recruitment style to take in income and absorb whole families into its grasp. It's wrong, it's unethical and it's plain creepy. Let's all chant some big important company names and big important "names" together. Ready class? "Enron, Arthur Andersen, K-Mart, Earthlink, Bill Clinton, Richard Nixon, and a wad of Internet companies I can't even begin to name that over stated earnings during the boom. Thanks! TFC


Paul

roanoke,
Virginia,
Just because Primerica is part of Citi doesn't mean it's legitimate

#8Consumer Comment

Thu, June 20, 2002

Jennifer, Specifically, the parent or umbrella company is CitiGroup. Citibank is still a regular bank but is also one of the main arms for their emerging markets division. "Citicorp" no longer exists. Just because Primerica is part of Citi doesn't mean it's legitimate. Although this is a poor, trite analogy it makes the point: Was J.E.D.I. legitimate because it was under Enron? There are various reasons why Weill considers Primerica an asset to Citigroup, but none of them necessarily mean that they are the best company to deal with from the perspective of the consumer. It is human nature to fall in line when someone official tells us to, e.g., the government, corporate america, college professors. But just because they seem to have legitimate authority doesn't mean we shouldn't question and figure out for ourselves. Regardless of one's opinion of Primerica as a company there are two issues that remain. The first is the MLM structure and any misleading that is generated consistently by the company's policies and culture. The second issue and the one with which I am the most familiar are their sub-par products. The mutual funds in the SB family are market worthy. However, the rates for term life insurance are pretty bad--from my 2 FNA pitches, they were 48% and 53% percent higher than the average of 3 other quotes I got on the exact same insurance: level, 25 year, same amount, etc. If people are willing to pay for an unnecessarily more expensive product then that is their loss. However, this doesn't sit well with Primerica's pitch to recruits that they are on an altruistic mission to help people financially. The worst product is the refinancing loan. Saying that the interest rate doesn't matter and hiding the difference with extra payments is very misleading and will literally cost a borrower thousands of dollars unnecessarily. Finally, the lack of formal personal finance training makes for costly mistakes for many consumers. Paul


jennifer

san antonio,
Texas,
Please Get Your Facts Straight Before You Complain

#9UPDATE Employee

Thu, June 20, 2002

First of all, I am not defending Primerica or anyone affiliated with the compnay. However, you need to gather correct information BEFORE you complain. The name of the company is PRIMERICA, not PRIME AMERICA. Also, Citicorp, Citigroup and Citibank are one in the same. Primerica is a part of the CITI family and is not really the shady operation you try to make it seem. You might to get your facts straight before you complain. Thanks!!!

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//