Regena
Duluth,#2UPDATE Employee
Wed, October 16, 2002
In response to your post, our records indicate that our Accounting Department was notified to refund your credit card on 08/05/02. A refund of $159, in accordance with the terms of your contract, was confirmed with your credit card company on or about 08/26/02. At your request, on 09/12/02 the San Diego office requested the status of the refund processing. It was at that time that you informed the San Diego office that you had closed your credit card account. On 09/14/02 the San Diego office notified you that the refund was applied to your credit card with no problem. As a courtesy, an additional refund in the amount of $40.00 is being processed. This additional refund will be made by check, as your credit card account has been closed. Should you wish to discuss this matter further or have any questions, please feel free to contact me at 1-800-243-8901, x 7955.
Gary
Chicago,#3Consumer Suggestion
Sat, September 14, 2002
If anyone has been ripped off by this scam, you need to contact Donna Guilmette; 800 666-7837 x8514. I got all my money back.