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  • Report:  #1348176

Complaint Review: Priceline - Nationwide

Reported By:
Val K - Newton, Massachusetts, USA
Submitted:
Updated:

Priceline
Nationwide, USA
Web:
www.priceline.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Purchases a round way ticket at priceline.com on 1/5/2017 at 6:48 PM 

Ticket came with a 24 hour cancellatio policy

Had to cancel the flight and called priceline at 2 PM on 1/6/2017

 

First the agent, Gia #TB told me that it was past 24 hours and refused. Then I asked her to check what time it was, she was obviously in some other country and had no clue. When she checked eastern time, she confirmed that 24 hours has not yet lapse but told me she cannot do anything and refused to issue a refund. 

 

I was a customer for many years and bough plane tickets and vacation packages via priceline. I never had a problem. 

I will never use you again. 

 

Farewall. 

 

PS. I will be disputing the charge with the credit card company. 



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