- Report: #1452479
Complaint Review: Precious Memories Network - Scottsdale Arizona
Reported By:
Luke -
Centennial, Colorado, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Precious Memories Network
Scottsdale, Arizona, United States
Web:
https://preciousmemoriesnetwork.com/
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Precious Memories Network Misrepresentation of travel savings Scottsdale Arizona
We attended the Precious Memories Network presentation. Now we know why the speaker asked everyone to put away their phones, because they do not want you recording what they show you verses what the REAL savings are. In the presentation, they said we would be able to purchase vacations, hotels, cruises, through the program at wholesale prices. They stated that priceline, travelocity, and other travel sites purchased their vacations through them. They show you trips with thousands of dollar savings, based on a 2 person overseas trip. We figured with these savings it would only take about 3-4 trips and it would have paid for itself. WRONG!!! After waiting almost 2 weeks for our login, figures they only give you 3 days to cancel for a refund!
Once we received our login my wife and I started setting up some trips we have been dreaming about. After setting up a cruise there was a savings of only $50.00 per person! We called and spoke with Anthony Bechelli (Manager), he said the savings are not on their website, we had to talk to a travel agent to get the savings. We called an agent and set up an overseas cruise for our family of 15. We figured there should be huge savings with 15 people. WRONG! With 15 people, roughly $2,000 per person, our savings was only $200 per person. Which the savings is totally wiped out by the cancellation insurance policies they made available, which cost much more than the cancellation insurance policies that we could get through other channels such as AAA or AARP.
When we tried to contact customer service on numerous occasions, they are closed and can only leave a message. Last time we called their message said they are closed for a week for training?!?! Really!!!
DO NOT believe this company! They are liars and totally misrepresent their vacation savings. They give you only 3 days for a refund but don’t give you access to website for 2 weeks! They are scam artists! We are filing a complaint with the BBB and Tom Martino immediately!
