• Report:  #702

Complaint Review: PIXie - Scottsdale Arizona

Reported By:
Tue, September 21, 1999

POB 15801 Scottsdale, 85287 Arizona, U.S.A.
Computer Mail Order
Tell us has your experience with this business or person been good? What's this?
In June '99 I purchased a new computer monitor from Comp USA,

primarily because it seemed like a great deal - the monitor specs

were decent and the price was decent- PLUS the manufacturer, Pixie,

offered a $70 rebate. The salesman told me that it was the same

monitor that Comp USA sold as their generic brand. I purcased the

monitor and sent in all the required stuff, reciept, UPC code which

I peeled off the monitor, rebate form, etc, following their

requirements to the letter... About a month later I recieved a

correspondence from Pixie stating that they would not honor their

offer because I did not send the original UPC code from the monitor.

I then wrote a letter stating that indeed I DID send the original

and , still having the monitor box, I cut off the UPC code from the

box and sent that back to them with the letter. Well, guess what

kids?....nope, not so much as a whimper from Pixie. I urge all of

you to NEVER believe anything that this company puts in writing. In

my opinion they are promising rebates they obviously have no

intention of honoring. Buyer Beware!

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