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  • Report:  #1432448

Complaint Review: Outpost Marine Group LLC - Holiday Florida

Reported By:
Jake - Clearwater, Florida, United States
Submitted:
Updated:

Outpost Marine Group LLC
1925 US HWY 19 Holiday, 34691 Florida, United States
Phone:
727-939-8900
Web:
https://outpostboats.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

These guys are complete liars and thieves!!! It's definitely true they treat you awesome when you're buying a boat from them. They took advantage of a first time boat buyer though and it makes me sick. I bought the boat on a Sunday, took it out on Lake Tarpon for 2-3 hours with an experienced boater. Noticed it was hard to steer left. We took the boat out and I called Doug first thing Monday morning. He was cool and picked it up that day. Long story short they tried to say we hit something based on what the prop looked like. Doug and Dave...don't try and argue this because I have pictures of the prop before taking it out and I noticed it was a little dinged up but was okay with that. I finally had enough of waiting and then dodging my phone calls and blaming me for stuff I didn't do I just picked up my boat on Friday. (BTW, while the boat was at the shop someone took a nice chunk out of the back of the boats hull.) I had a boat mechanic look at it for me and you can clearly tell when the prop is off that the prop shaft is bent. Now this has me questioning everything about this boat that I just spent 20K on. My next step is to bring it to a yahmaha dealer that has the software to check the hours because I have a feeling they lied about the low hours on the motor too. I have screenshots of their advertisement for the boat dated the day I bought it and I have someone that was with me when I bought the boat when they verbally said how many hours are on it. If this is not the case when I get the diagnostic back I'm going to gladly file a lawsuit. Doug, Dave and Howie should all be ashamed of themselves for the deceptive tactics they use!



1 Updates & Rebuttals

Jake

Clearwater,
Florida,
United States
They are in the process of rectifying the problem.

#2Author of original report

Tue, March 06, 2018

 They contacted me and are working to resolve the situation.

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