- Report: #1477318
Complaint Review: Optum Bank Financial Services Utah - Salt Lake City UT
Reported By:
Katherine -
Plymouth, Massachusetts, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Optum Bank Financial Services Utah
2525 Lake Park Blvd Salt Lake City, UT, United States
Phone:
952-214-4973
Web:
www.optumhealthfinancial.com.
Categories:
Business Rating:
(0)
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Optum Bank Financial Services Utah Optum EPS, Optum electronic payment services. Phone solicitation with abuse of United Health and Optum patient data companies in order to access this medical office bank accounts Salt Lake City UT
Different sham ladies, one with a hoarse raspy voice, called from 952-214-4973 Optum Financial Services and Optum EPS electronic payment services advertising quick payments (to them) instead of service payment checks sent directly to our office.
They called our medical office to offer "enhanced claim payment deliver options". They offered "quick payments through a virtual card or (alternative) bank account" connecting directly with United Health Care health insurance and other health insurance companies. Call back to the number gave a different individual unaware of the first caller's efforts.
They asked essentially to collect our health insurance payments instead of the office receiving checks from the health insurance company, specifically from United Health Care. The scam artists were copying the annoying but real calls from United, OptumX, and other health insurance companies concerning Medicare HEDIS reports on patient data.
Medical offices, beware of these copycat scam artists trying to intefere with your account receivables!
