- Report: #1441176
Complaint Review: ophthalmetry.com EFRIZAL PURBA - Singapore
-
Author Confirmed
Why?
ophthalmetry.com EFRIZAL PURBA
212 Orchard Turn, Singapore, 238801 Singapore
Phone:
+65 62001301234
Web:
https://www.ophthalmetry.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ophthalmetry.com, EFRIZAL PURBA EFRIZAL PURBA Ophthalmetry Ophthalmic Instruments Complete Rip Off Singapore
All seemed fine and even somewhat offended when I questioned their legitimacy but I was assured that they were an established and well respected company with a proud reputation for servicing the Ophtalmic Industry.
Following forwarding of a UPS packing slip with incorrect dimensions(smaller than the physical dimensions of the unit whicjh on questioning was dismissed as a standard format packaging arrangemnent ) I reluctantly transfered the balance of funds -strangely not to Sinagpore ( my second suspicion) I was advised that I should get the item within 1 week.
A week later and nothing arrived I emailed asking what was the staus of the shipping only to be told that UPS wanted too much and was going to take 3 weeks (yep thats right they supposedly had already organised shipping UPS) and Ophthalmetry advised me they had sent it Mazuma express so I would get it quicker.
The provided tracking details indicate it most have been shipped ocean freight as it apparentlt stopped at several ports before finally being seized as part of a drugs raid in Pt Moresby. According to the tracking details it was returned to Ophthalmetry who wanted another U$650 to refreight it after I had already forked out an extra US990 a few weeks before supposedly for import duty and taxes.
When I baulked at paying any more I was advised that I would be better off to just accept a refund which I happily agreed to but after providing details I am still waiting on the refund since December 2017. Of course all of my emails have gone unanswered and they are not contactable by phone.
COMPLETE and unashamed FRAUD
