- Report: #1445220
Complaint Review: Ooma -
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Author Confirmed
Why?
Ooma
United States
Phone:
888-711-6662
Web:
www.ooma.com
Categories:
Business Rating:
(0)
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Ooma Continued to charge after cancellation Other
I purchased a Ooma telephone for my home. It worked fairly well the first month so I prepaid for a year. AFter a month or so, I was no longer getting clear calls. The phones themselves are pieces of crap. So I cancelled the service, recieved a cancellation number. They continued to bill me.
I disputed the charges with my bank and called Ooma back and was told, we deactivated for 2 months so you could see the equipment. I told them I was not selling the equipment and just cancel my account. They are still charging me.
This company should be brought up on charges. If I cancel your service, I should not have to pay for a service I am not using. Especially when it didn't work as advertised.
