Complaint Review: NTB - Pasadena Texas

however----we cannot deny that also the tech and service manger should be at fault for using the special fluid to make a bigger sale-----but you the owner of the car should know what fluid should and should not be used--it is kind of everyone at fault

here we go----if you see me 43--you see attack-----now---for 1--it is very rare for someone to come in and say i want a trans flush and spend $130-----why did you go there for a trans flush yet talk about "cause of tech recommendation"?----your a fu'n idiot------what kind of car is this also---a car with CVT which requires a special fluid!!!---you the mother f'n owner of the car should know what and what not fluid it takes---some may not agree but i honestly think it is the owners responsibilty for things gone wrong with there car-depending on the situation---------you leave out many details in this report----however---i will admit---the tech or service manger should of seen this coming----for example----just yesterday---our store closes at 7---we were very slow this day---it is just one of those times in the world where everyone wants to come in at 5 past pm to get there dumb crap done--such as 1 tire(cause of nail in sidewall/unfixabale tire)----in any case--we close at 7----i was the only guy there sort of(ed was suppuse to leave at 4 but stayed till 7 to help me-bless his soul)---so this dickhead sales manager at 6:50 takes in 4 tires and an alignment on a mercury grand marq---not smart!---these cars suck for wheels---it was an 04 or somethin-----i was workin on 4 tires and alignment at 5 45--i need at least an hour-.-----after these 4 tires and alignment he had 3 tickets for 1 tire and flat repair----then he took in the mercury for the 4 tires--before i was near done with all the other work------there was something wrong with this person to come in at 7 pm to get there 4 tires done(when the tires where not in real bad shape-but yes it nbeeded tires) and alignemt---on this car there was many new front end parts put on(upper control arms-ball joints--but not new tie rods?-----)-------the point-i will admit--i was lazy and bottom line i did not get out till 9-and i took the short cut to get out at 9-----otherwise i'd be there later cause of this dickhead sales manager!!!!!---if he wants to sell work past close that is fine---but next time he better be ready to be the one doing it!!!!!---he only gets one time to f me over-------anyway--so after i did the tires i did not test drive and just put the car on the rack----it showed that the toe was out very very slighlty--i adjusted a quarter turn if not less---she came back today and said her car pulls---i drive the car--as i am driving--the car SWERVS right---then out of nowhere like A mind of it's own the car PULLS you left---this is only on accelaeration-----there was also much looseness in the steering box--these suspension systems on these old people boat cars suck--but it is a black persons car to as they also like the lincoln town cars and grand marquis--in anyt case either way--these cars suck!!!!!----also---the power steering reservoir was also way overfilled as i open the cap and fluid is almost spilling out-i did put the level to normal and it did not just PULL you left after that--on accelaration the wheel went left and right/all over the place on start off--let off the gas it went straight--the point--it was not her alignment--i think it had to do with gearbox----also-when you put cars on the alignment rack the front wheels are on a plate with ball bearings in there to turn the front wheels---this car felt like there was no power steering(with the car off)---even with the car off it should not have felt that hard to turn the wheels--i have aligned other mercurys and not seen this!!----there was something not saID--and we are unaware of the real situation---does this mean i now have to marry this car cause she says i did a faulty alignment and i have to keep tryin to fix it??--umm no----but this sales manger should of spotted a jerk off like this from a mile away--but i knew it--why didn't he--i KNEW she would come back-but i didn't know what for----people like you with these set ups should be executed---i bet you will complain to corporate to and compalin of faulty work and try to get someone fired for not there fault-----HOW DOES IT FEEL TO BE THIS KIND OF JERK OFF!!!!!!!!!!!--pleasse kill yourself !!!!!!!!!!!!anyway---your story does not make much sense to me--just no detail and expect me to just believe!--i think mother f'r!!!!!