- Report: #1461200
Complaint Review: Nocturnal Reader's Box - Clarksville TN
Reported By:
Former Forgotten Customer -
Pocatello, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Nocturnal Reader's Box
Clarksville, TN, United States
Web:
thenocturalreadersbox.com
Categories:
Business Rating:
(0)
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Nocturnal Reader's Box NRB Vincent Guerrero Failed to Deliver Clarksville TN
In May 2018, Nocturnal Reader's Box sent an email to subscribers reporting delays in shipping subscription boxes for April. April boxes eventually shipped. Subscriptions continued to renew automatically in May, June, and July and a special box was purchased. Emails regarding delays ensued with conflicting information and escalating accusations ("What do you people want from me?") that customers were being petty with repeated requests for updates. Some refunds were honored but not all and the owner continued to collect automatic renewals after claiming all renewals were disabled. eCheck deposits of refunds were denied due to insufficient company funds for many clients. Further, the boxes alleged collectible items were included but the items are unlicensed, illegal productions that are not, by any legal or financial terms, collectible. Avoid this company as they continue to claim they are only 3 WEEKS (not 3 MONTHS) behind in deliveries and lack the funds to process refunds.
