Joe
Baton Rouge,#2Consumer Comment
Sat, January 28, 2006
You have 14 days to return or exchange the phone at the store that you got it from. Unless she dropped the phone in water, which 9 times out of 10 is what happend to a brand new phone that doesn't power on. In that case you have insurance. They will send you a phone in 3 days or overnight one to you.