- Report: #127762
Complaint Review: Nextel Communications - Houston Texas
-
Author Not Confirmed
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Nextel Communications
P. O. Box 4191 Houston, 77401 Texas, U.S.A.
Phone:
800-456-6070
Web:
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Nextel Communications Deceptive Trade Practices Ripoff Extortionists For Early Termination Fees Not Owed BEWARE Houston Texas
I started service in Dec 2003 with two phones. I ordered them over the phone from Nextel, after looking them up on Nextel's web site. I got the phones, and they worked. The service was sub-standard compared, but I stuck it out dealing with dropped calls, inability to use direct connect when it was busy ect...
A month before my year in hell was up, I called and verified that I would not be breaking my contract, and obtained the contract end date in Dec 2004. I cancelled service three days after my contract was up.
NOW, I get a bill for $234.00 for early cancellation. I called and after about an hour, found out that only ONE of the two phones had a year contract-the other one was for TWO years-according to them. I told them this was not the case, and was asked how much I paid for the phones. This would allow them to determine when the contracts were up-so they said. Finally, to no avail, I was told that I am screwed, to pay up, they can't help.
WELL, SCREW NEXTEL!! I won't pay them **it, ever. I will dispute this and have begun the process of filing complaints with the BBB, PUC ect...
It probably won't do any good, but it beats getting bent over and stuck in the a*s for $200.00. I wonder why I was NEVER TOLD that I had two contracts on one account? So they could steal more money from me!! THIEVES!
John
Bellaire, Texas
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
A month before my year in hell was up, I called and verified that I would not be breaking my contract, and obtained the contract end date in Dec 2004. I cancelled service three days after my contract was up.
NOW, I get a bill for $234.00 for early cancellation. I called and after about an hour, found out that only ONE of the two phones had a year contract-the other one was for TWO years-according to them. I told them this was not the case, and was asked how much I paid for the phones. This would allow them to determine when the contracts were up-so they said. Finally, to no avail, I was told that I am screwed, to pay up, they can't help.
WELL, SCREW NEXTEL!! I won't pay them **it, ever. I will dispute this and have begun the process of filing complaints with the BBB, PUC ect...
It probably won't do any good, but it beats getting bent over and stuck in the a*s for $200.00. I wonder why I was NEVER TOLD that I had two contracts on one account? So they could steal more money from me!! THIEVES!
John
Bellaire, Texas
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
