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  • Report:  #109959

Complaint Review: MWI Simple Escapes - MWI Homework Helpers - Nationwide

Reported By:
- St. Louis, Missouri,
Submitted:
Updated:

MWI Simple Escapes - MWI Homework Helpers
http://www.travelarrangements123.com/ Nationwide, U.S.A.
Phone:
888-681-7216
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On September 9, 2004 I reviewed my checking account statement and noticed a charge of $9.95 to MWI Simple Escapes that I did not recall approving. I called the 800 listed on the statement, and was told that I clicked on site in Classmates.com which signed me up for their services.

They also said that an email was sent to me disclosing the membership and what I would need to do if I wanted to cancel the services. I check my email on a regular basis, but more than likely this email was sent to my junk mail box, which if I do not recognize the contact I disregard it. So I requested that this service be cancelled, since I did not authorize it in the first place.

On September 14, I reviewed my account and there was another $9.95 charge, but this time for MWI Homework Helper, I called them again, and said that I just called and cancelled this service; the representative stated to me that this was a different service. I informed that I also wanted this cancelled, and she attempted to have me keep the service as I could get discounts to various retail shops, I had to tell her 3 times, please just cancel my service.

It wasn't until September 22, 2004 when I was watching the news and saw that others have had problems with unauthorized charges to their accounts, with various companies, and that there was a site to help people like me. The next day I called my bank and requested a dispute, they were very helpful. They closed my debit card and were to issue me a new one and are going to dispute the charges with the company.

I was shocked to see this has been going on for years, and this company is still getting away with this crime, something needs to be done to shut them down!

Jonquille

St. Louis, Missouri
U.S.A.

Click here to read other Rip Off Reports on MWI Connections / MWI Homeswork / MWI Essentials

CLICK HERE ...*EDitor's NOTICE ..MWI Lawsuit filed

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency

...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.



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