- Report: #1470230
Complaint Review: Mr Furnace Heating and Air Conditioning - St. Catharines Ontario
Reported By:
fstrdr -
St. Catharines, Ontario, Canada
Submitted:
Updated:
-
Author Confirmed
Why?
Mr Furnace Heating and Air Conditioning
28 Dunkirk Rd St. Catharines, L2R 1A1 Ontario, Canada
Phone:
905-390-1726
Web:
https://www.mrfurnaceright-time.ca/contact-us.html
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Mr Furnace Heating and Air Conditioning Called in a pinch on Xmas Day in St. Catharines Ontario
I called them, knowing of their name from a previous quote, seeing their name off the QEW and 24-7-365 service no extra charge if called on a Holiday/weekend. Well, once they came, I didn't think so. It IS just marketing. Yes, they do overcharge, whether it's for a holiday or not, in my opinion, for what was done, it was OVERCHARGED.
The guy came, $140 to just show up at the door. Fine, I knew that. He blew with his mouth through a few drain lines, as he later on told me, were full of stagnant water, did not change any parts and charged me another $240 for doing just that?? I am thankful that they brought back the heat for family, but, at what cost? By comparison, from what I recall, when I called Reliance before, they included the initial call price, the $140, into the repair. Either way, I was considering Mr Furnace for a water heater purchase, no longer.
I think they're dishonest, albeit their marketing line on their website, and although, there aren't many HVAC choices in the Niagara Region, I would not recommend them or use them ever.
