Jim
Mesa,#2Consumer Suggestion
Sun, September 18, 2005
Memberworks is also AT HOME REWARDS and a few others, and yes, they are now "Vertrue"... Until recently, I worked for a software company which sold these programs, and as far as I know, still does. Bear in mind, these "paid up discount programs" CAN, properly used, save people lots of money, especially if they travel. This firm, however, has a bad habit of not sending the information--"the keys to the kingdom"--during the trial period. Employees are under tremendous pressure to sell these programs, and though they make a tiny commission, employees were actually FIRED for not pushing the programs hard enough or for not selling enough bulk. I have known people who saved thousands off the programs just in travel expenses and using a few key retailers, where discounts were as high as 20%, year long. However, even they complained that the "mother company" made it difficult to purchase items, often simply not answering their phones for hours at a time. Not surprisingly, the websites were also frequently under "maintenance". No matter how sluggish they might be in getting out the information or product, though, there was NEVER any failure to bill the customer at the first available instant.