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Mel Clayton Ford stole our car ripoff Phoenix Arizona
I went to Mel Clayton Ford in Phoenix Arizona to trade in my vehicle, a 95 Nissan Altima. I was placed in a 99 Ford Taurus (silver). After two weeks the dealer called me back and told me that I didnt get approved and to bring the car back. I did that. I got my car back. Then our salesman called me and told me that he could place me in a Taurus with less options and a cheaper payment. I went there and waited for six hours, and finally the manager said that I was approved this time and gave me the car. I recieved a payoff letter from my credit union showing my Altima was paid off. I recieved the licence plate and title for my new car. I never recieved my payment book, so I called the finance company on the title. They had no idea who I was. I called the dealer and they told me that the loan was "kicked back" after two months of me having the car and thinking that this was a done deal. They sold my car, and told me to come get another car. at this point I didnt even have an option NOT to do business with them. I paid the dealer my first payment and they showed me the most raggedy cars and told me that this is what I qualified for. I left the dealer and they didnt know I left with the Taurus.This morning I woke up and the Taurus was gone....repo'd. And I'm only two days late on my payment. I do not have a car, nor my $2000 that I gave them. I have been completely ripped off, no car,not even my old car, no down payment, nothing! Do not go to any Ford dealers because chances are they will rip you off!