- Report: #1169549
Complaint Review: Meineke Car Care - Henderson Nevada
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Meineke Car Care
2460 Sunridge Hgts Pkwy Henderson, 89052 Nevada, USA
Phone:
7023078034
Web:
www.meineke.com
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Meineke Car Care Horrible Experince - Manager thinks he's a club bouncer Henderson Nevada
Horrible experience at the new Meineke Car Care Center at 2460 Sunridge Hgts, in the same location that Auto Tech Masters used to be. The manager there thinks he's a club bouncer and attempted to bully me off the property telling me to "F*&^kin get out" repeatedly.
Some history. I was taking my truck in there to have a leak look at - now I've been going to this location for quite a long time and I've had about $3000 dollars of work performed on this truck in the last couple of months. When I arrived a group of employees were all standing around the garage smoking. An elderly man was attempting to steady himself with his cane and open the door to the building. He couldn't do it and not one of the employees offered to help. I approached the gentleman and offered to open the door for him. Once we were inside, the elderly gentleman and myself had to wait until the "smoking break" was over before someone came in to assist us. I explained that I had a lot of work done on my truck over the last couple of months here, the last visit being just a week ago, and something is leaking on the truck now and asked them to take a look. They did and discovered the water pump leaking - the water pump that they had just installed about a month ago. But wait - I find out, it wasn't Meineke that installed it - it was Auto Tech and so they won't cover the warranty. I was never told that that Meineke had taken over - even last week when the continued to perform the work on the tuck that Auto Tech and listed for me. Apparently Meineke is all too happy to raid the Auto Tech computers for customers, but not willing to make good on work performed during the transition. The manager explained it like this, "When a McDonalds buys a Burger King you don't get a refund from McDonalds when there are other Burger Kings around." When someone figures that out please message me so that I can get it too!
Just wanted to give you all a heads up to the "Club Bouncer" mentality that is at this location.
