- Report: #1277232
Complaint Review: Meineke #1204 Lawrenceville GA - Lawrenceville
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Meineke #1204 Lawrenceville GA
999 Duluth Hwy Lawrenceville, 30043 USA
Web:
http://www.meineke.com/locations/ga/gainesville-1811/
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Meineke #1204 Lawrenceville GA 999 Duluth Hwy, Lawrenceville, GA 30043 Unethical practices Lawrenceville GA
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Meineke #1204 Lawrenceville GA unethical practices
On January 19, 2015 I had a CORVETTE C5 Z06 STAINLESS STEEL PERFORMANCE EXHAUST CATBACK installed at the Meineke Car Care Center #1204 on my 2001 C5 Corvette. It’s a 45 minute job which requires no welding. So I dropped off my car and one hour later the tech calls me back stating they can do the job for $200.00. I say go ahead but I’m thinking that not right.
I pick up my car 3 hours later. Drive it home and park it in the garage and head out on my Christmas vacation with the family.
Upon returning I’m all excited about the new clean high performance exhaust system on my baby (C5). I get under the car to see how it looks and low and behold I was in for a surprise. As I stated before no welding is required but they spot welded both sides. One side of the dual exhaust had some type of welding compound all over it. It look terrible. When I say a picture is worth a thousand word it’s true. Brand new pipes ruined!!!!! I have all the pictures to show.
That’s not all, hand prints all over my new stainless steel exhaust. They could have cleaned it off. Hand prints and oil on a hot STAINLESS STEEL exhaust don’t mix. Again ruined!!!!
So I called the Manager to inform her what I found. Within 15 seconds of explaining she says hold on and never came back to the phone. I call back and they hang up on me. I call back again and no one answers. At that time I call the Meineke Corporate Office. I file my complaint and get a call back. At that time I explained what happen. The Corporate Office calls the shop and calls me back. They call me back and ask if I would take the car back to the Meineke #1204. I take it back to the shop knowing there wasn’t much they could do… The damage was done. The tech attempts to clean off the welding compound. It was a joke!!!
While waiting in the lobby while the tech attempts to correct the issue. The manager informs another client labor will be $100.00 an hour. That can't be true because I was charged $200.00 an hour. My receipt shows one hour of labor at $200.00. There were no parts. This was a very simple job. I email the Meineke Corporate Office asking why I got charged $200.00 an hour on the Dec 26, 2015 and still haven’t got a response.
On Dec 31, 2015 I’m on Ebay and notice my old C5 Exhaust system being sold by one of the Meineke employees.
I see now Meineke as a whole is unethical and allow unethical practices. How can they remain in business with these type of practices?
