- Report: #1430243
Complaint Review: Lowe's - Chesapeake Virginia
Reported By:
AMR -
Norfolk/Chesapeake, Virginia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Lowe's
1308 North Battlefield Blvd Chesapeake, 23320 Virginia, United States
Web:
lowes.com
Categories:
Business Rating:
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Lowe's Price Rip-Off and Gouging Chesapeake Virginia
Lowe's provided us with a project manager. It sounds cool, but it was a disaster for windows and doors for our home. The project manager had serious problems quoting the doors/windows and labor charge and then tried to sell us two (2) doors for $6000 and then eventually $500 each. I was never able to choose the type of material. He quoted the low end, then the high end, and that was it. No choosing the color or material or anything else for that matter. Basically, these are two prices - Take it or leave it. This is the whopper though - $8000 for labor for two doors (trim work and a beam). That's right, $8,000 for labor only. I verified this twice through email. You may get two doors for $1,000 (which is not what I even wanted), but you are going to pay $8, 000 for us to install them. This is serious price gouging and an extreme example of trying to take advantage of people that they think don't know any better.
I have been a customer and cardholder at Lowe's for decades, but this is just wrong. Please always get a get a second estimate on prices. A snazzy window competitor came in at about $1,000 installation, and they are an upscale high-end architectural window company. (even stating that no additional beam was needed.) Regardless, I wanted to give Lowe's a chance. I expected more from Lowe's. I like Lowe's and enjoy shopping there, but this is plain wrong. This should not happen to anyone else.
1 Updates & Rebuttals
Toni
Norfolk,Virginia,
United States
You are right
#2Author of original report
Thu, November 11, 2021
You are correct. Correction: UPS were is my stuff? It has been six months and you officially stated that you could not find it.
