- Report: #1177718
Complaint Review: Les Schwab - Select State/Province
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Les Schwab
2095 Commerce Dr. Select State/Province, USA
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Les Schwab cheating on warranty Medford Oregon
About 15 - 18,000 miles ago I bought 2 premium tires at this company (Toyo), with a 90,000 mile warranty. I had them re-balanced and rotated at 162,826 miles (Sales person MichaelS).
Now, at 173,479 miles I noticed that the tread seemed worn more than the modest mileage of use would suggest, and I went for another tire service to the same company. Sales person DevinJBa declared the tires worn out and should be replaced.
He explained that I had no claim under the warranty, because the excessive wear was due to faulty wheel alignment.
I immediately had my wheel alignment checked by a specialist alignment shop, where it was declared within factory specifications.
I find such practices outrageously dishonest, and bordering on thievery. I will give this company negative customer reviews on all online sites, and never take my business there ever again.
