- Report: #1237352
Complaint Review: Les Schwab Tire - Holladay Utah
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Les Schwab Tire
4011 S Highland Dr Holladay, 84124 Utah, USA
Phone:
801 424-2217
Web:
lesschwab.com
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Les Schwab Tire "My Les Schwab Story" Holladay Utah
On May 16th I took my vehicle to Les Schwab to have my winter tires removed and my regular tires put on my vehicle. Since I have chrome rims it is necessary to buff and seal the rims to the tires. I was told this was done. I also gave them special tool in the glove compartment to remove my lug nuts on my rims.
Four days later I received a call and was told to rush to the hospital immediately as my Mom was in critical condition. After several hours at the hospital I needed to run to my house to get a copy of her living will/advance directive/power of attorney documents.
Unfortunately I could not do this due to a flat tire. I called Les Schwab and explained my emergency situation, told them they had just did the work four days ago and that I needed help. They had not given me back the tool for my lugs nuts so I could not even change the flat to the spare, I was stuck.
Their store was less than a mile from the hospital parking lot I was at. I was told "sorry, we can't help you"
My Mom passed a few days later. I will always remember the rotten service I received from Les Schwab in such a time of need. Everytime I see those "That's My Les Schwab Story" commercials I think of my own..... so that's my "Les Schwab Story".......
