- Report: #1214381
Complaint Review: Les Schwab Tire Center - Fife Wa - Nationwide
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Les Schwab Tire Center - Fife Wa
Nationwide, USA
Phone:
541 416-5412
Web:
http://lesschwab.com/about/contact/store/S30/Fife-WA/fife-shaub-ellison
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Les Schwab Tire Center - Fife, Wa Shaub-Ellison CoLes Schwab Tires Les Schwab Tire centers of WashingtonLes Schwab Tire Centers of Oregon TowMax ST trailer tires are junk and Les Schwab Warranty and TowMax warranty are Useless and junk Bend Nationwide
Report Attachments
In June of 2014 we purchased 8 235/85R 16 trailer tires from Les Schwab Tire Center-Fife, Wa. (Shaub-Ellison Co. DBA Les Schwab Tire Center of Fife, Wa. We were "Upgraded and Up-sold" to the ToxMax brand trailer tire at 235/85R 16; 8 tires for $1298.00. Within approximately 2000 miles we had a catastrophic tread separation as we returned empty to Oregon to move. We took it as a road hazard replaced the tire in Texas and returned the blown casing to Les Schwab Madras Oregon for any credit.
In February 2015 we traveled to Texas from Oregon with some household items and an empty container. Approximate mileage on the tires was 6000 miles. With in 500 miles of our destination we began to experience additional tire failures for an end result of 3 tires catastrophically failing and one tire nearly hitting a Mercedes SUV upon the failure. Upon one tire failing the tire adjacent on the axle began to do the same and showed irregular tire wear and tread/sidewall blistering. When we finally arrived home we found to have 6 tires of the purchased set un-serviceable and/or had completely failed.
Les Schwab has stood on "If we cant guarantee it we wont sell it" a no fault tire warranty and the Towmax Tire warranty. The remaining tire has 6/32 of the original 10/32 tread depth. Towmax warrants the tires up to 2/32. I have tried to resolve the issue which I believe are inferior and/or defective tires sold by Les Schwab. On Thursday March 5th, 2015 I asked by registered Email a mediated remedy and asked for an answer by Friday COB as we had been trying to resolve for over two weeks. They failed to respond with any resolution.
DO NOT BUY TowMax Tires by any dealer they are Chinese junk for the money. Consider another Reseller that has a real warranty like DISCOUNT TIRES. That have a tire replacement warranty - No Fault for just a few dollars more.
Les Schwab is rolling in his grave as his empire is now run for shear profit by a bunch of suits and customer service has fallen to unacceptable levels.
