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  • Report:  #450343

Complaint Review: LENSCRAFTERS - Mason Ohio

Reported By:
- Dallas, Texas,
Submitted:
Updated:

LENSCRAFTERS
4000 Luxottica Place Mason, 45040 Ohio, U.S.A.
Phone:
513-765-6000
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Hello fellow employees or by the time you read this my fellow ex employees. My GM told me today (in all confidence) that we will soon be told to look for a job. Not just me but all retail associates in the store. This is not her/his doing and to the best of my knowledge no one in my store received a low rating.

We are a $2,000,000 plus store that grew at the rate of over 20% for at least 5 years. Well that growth came to an end. We employees are going to bear the brunt of the fix the fix is not here yet but it is on the way.

We will be called in one by one and told to find a new job. To encourage us in that direction our hours will be cut from week to week. This will continue until we reach zero hours. Meanwhile new hires presumably young people with little to no optical experience will be brought in to replace us. I am not going to train them are you?

This in my GM's opinion will allow Lenscrafters to hire for very little $$ and not have to pay benefits.

In addition in most states as you left the job instead of being laid off or terminated they will not even have to pay unemployment compensation.

When this happens to you request everything in writing including all of your reviews. Ask them for a letter of recommendation. Got performance records? You in the top ten percent in the region for months at a time like most of the people in my store. Request those performance records too. **** Right after you hire an attorney. ***** I repeat **** Hire an attorney. ***** I was at one time listed as being in the top ten percent in two stores at the same time in the same month. Yet I am scheduled to feel the axe. Not bragging but if it happens at my store no one is safe.

If you read this pass it on to everyone you work with.

Frankly I would not be so pissed if Lenscrafters would as they say in Texas, Cowboy Up and let us go with a shred of dignity by allowing us unemployment benefits.

It mystifies me how they want to do away with the people that make them the money. You hire someone off the street and how long will it take to get them up to speed? I know some people that have been with OTHER firms for years that cannot put a screw into a spring temple. There is a reason that it takes so long to become licensed. I am proud of the people I work with at Lenscrafters. They are as a whole much more intelligent than any other group I have been associated with. Wish I could say the same about upper management.

To the major shareholders of Luxottica sorry $10,000 does not buy as much fuel for your boats and jets as it did a few years ago. SUCK IT UP!

Thatsright

Dallas, Texas

U.S.A.


6 Updates & Rebuttals

Ashley

Springfield,
Missouri,
U.S.A.
Plus

#2Consumer Comment

Wed, June 17, 2009

Its not illegal in most states to do this. If your state is a right to work state, they can do whatever they want with you. Including cutting your hours until you quit. Its a crappy thing to do, but its legal. It doesn't matter if you are the top person at the store, they could fire you for BEING the top person at your store.


Mrsz

Grover Beach,
California,
U.S.A.
Its not a ripoff, its buisness....

#3UPDATE EX-employee responds

Wed, June 17, 2009

I haven't had a job since April. I got a bad review, which is the very 1rst bad review in ten years of service for me. One part (on lens breakages) was on the nose and I accepted responsiblity for it, but than they held that against me in the second part, which has nothing to do with that part of the review. They gave me a 5% paycut over the trumped up 2. If I had gotten a 1, I would have gotten a 10% paycut. I've ALWAYS made high 3's to mid 4's. I am a good employee, (I stayed late, arrived early, worked both sides, lab and retail.) but you have to walk on water in order to get a 5, which means a 5% raise. No one ever gets those. But they are quick to take money back from employees. I am not the only one either. Have heard cases all over the states and Canada too, where longtime employees, who are making above the payscale, are suddenly getting bad reviews and paycuts. This is all part of their game to get longtime associates out, and get newbies in with less money. Its how they plan to get back money they lost. I took advantage of all the benifits while I worked there. I had te 401k match as high as I could get it, rolled it to an IRA and closed it out. Thanks to LC, I have had some money to live on during these lean times. Its funny, near the end, when customers were complaining to me about the store and products, I wanted so badly to agree with them, or to at least warn them that its only going to get worse down the road. That all those people who knew what they were doing, were going to be gone, and than they really would be SOL. But in the end, its just buisness, isn't it? The employees are the people on the front lines of the battle, and the first to go down. Survival of the fittest. Forgive me for quitting (aka, hiding in a foxhole)


Mrsz

Grover Beach,
California,
U.S.A.
Its not a ripoff, its buisness....

#4UPDATE EX-employee responds

Wed, June 17, 2009

I haven't had a job since April. I got a bad review, which is the very 1rst bad review in ten years of service for me. One part (on lens breakages) was on the nose and I accepted responsiblity for it, but than they held that against me in the second part, which has nothing to do with that part of the review. They gave me a 5% paycut over the trumped up 2. If I had gotten a 1, I would have gotten a 10% paycut. I've ALWAYS made high 3's to mid 4's. I am a good employee, (I stayed late, arrived early, worked both sides, lab and retail.) but you have to walk on water in order to get a 5, which means a 5% raise. No one ever gets those. But they are quick to take money back from employees. I am not the only one either. Have heard cases all over the states and Canada too, where longtime employees, who are making above the payscale, are suddenly getting bad reviews and paycuts. This is all part of their game to get longtime associates out, and get newbies in with less money. Its how they plan to get back money they lost. I took advantage of all the benifits while I worked there. I had te 401k match as high as I could get it, rolled it to an IRA and closed it out. Thanks to LC, I have had some money to live on during these lean times. Its funny, near the end, when customers were complaining to me about the store and products, I wanted so badly to agree with them, or to at least warn them that its only going to get worse down the road. That all those people who knew what they were doing, were going to be gone, and than they really would be SOL. But in the end, its just buisness, isn't it? The employees are the people on the front lines of the battle, and the first to go down. Survival of the fittest. Forgive me for quitting (aka, hiding in a foxhole)


Mrsz

Grover Beach,
California,
U.S.A.
Its not a ripoff, its buisness....

#5UPDATE EX-employee responds

Wed, June 17, 2009

I haven't had a job since April. I got a bad review, which is the very 1rst bad review in ten years of service for me. One part (on lens breakages) was on the nose and I accepted responsiblity for it, but than they held that against me in the second part, which has nothing to do with that part of the review. They gave me a 5% paycut over the trumped up 2. If I had gotten a 1, I would have gotten a 10% paycut. I've ALWAYS made high 3's to mid 4's. I am a good employee, (I stayed late, arrived early, worked both sides, lab and retail.) but you have to walk on water in order to get a 5, which means a 5% raise. No one ever gets those. But they are quick to take money back from employees. I am not the only one either. Have heard cases all over the states and Canada too, where longtime employees, who are making above the payscale, are suddenly getting bad reviews and paycuts. This is all part of their game to get longtime associates out, and get newbies in with less money. Its how they plan to get back money they lost. I took advantage of all the benifits while I worked there. I had te 401k match as high as I could get it, rolled it to an IRA and closed it out. Thanks to LC, I have had some money to live on during these lean times. Its funny, near the end, when customers were complaining to me about the store and products, I wanted so badly to agree with them, or to at least warn them that its only going to get worse down the road. That all those people who knew what they were doing, were going to be gone, and than they really would be SOL. But in the end, its just buisness, isn't it? The employees are the people on the front lines of the battle, and the first to go down. Survival of the fittest. Forgive me for quitting (aka, hiding in a foxhole)


Mrsz

Grover Beach,
California,
U.S.A.
Its not a ripoff, its buisness....

#6UPDATE EX-employee responds

Wed, June 17, 2009

I haven't had a job since April. I got a bad review, which is the very 1rst bad review in ten years of service for me. One part (on lens breakages) was on the nose and I accepted responsiblity for it, but than they held that against me in the second part, which has nothing to do with that part of the review. They gave me a 5% paycut over the trumped up 2. If I had gotten a 1, I would have gotten a 10% paycut. I've ALWAYS made high 3's to mid 4's. I am a good employee, (I stayed late, arrived early, worked both sides, lab and retail.) but you have to walk on water in order to get a 5, which means a 5% raise. No one ever gets those. But they are quick to take money back from employees. I am not the only one either. Have heard cases all over the states and Canada too, where longtime employees, who are making above the payscale, are suddenly getting bad reviews and paycuts. This is all part of their game to get longtime associates out, and get newbies in with less money. Its how they plan to get back money they lost. I took advantage of all the benifits while I worked there. I had te 401k match as high as I could get it, rolled it to an IRA and closed it out. Thanks to LC, I have had some money to live on during these lean times. Its funny, near the end, when customers were complaining to me about the store and products, I wanted so badly to agree with them, or to at least warn them that its only going to get worse down the road. That all those people who knew what they were doing, were going to be gone, and than they really would be SOL. But in the end, its just buisness, isn't it? The employees are the people on the front lines of the battle, and the first to go down. Survival of the fittest. Forgive me for quitting (aka, hiding in a foxhole)


Josh

Pittsburgh,
Pennsylvania,
U.S.A.
Not Surprised at all

#7UPDATE EX-employee responds

Wed, June 17, 2009

This doesnt surprise me one bit...Luxottica is hurting right now after they acquired Cole National (Pearle Vision, Sears Optical, Eyemed Insurance, Target Optical) and now they have to cut their losses. Which means, less benefit coverage, less commisson payouts, replacing employees with new hires brought in at a lower hourly rate. The writing was on the wall for a long time now that things were going to get ugly. Hell, Luxottica is starting to sell of the Pearle locations and convert them back to franchises, with the goal being that half of them will become franchise locations within the next year or two. I hope you and your co-workers are able to land back on your feet.

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