Complaint Review: Lenscrafters - Cedar Falls Iowa

I find it very unprofessional - that this OD AT WALMART WOULD MAKE SUCH A COMMENT - 1st of all - he can not make such an assertion - and draw a definate conclusion as it appears he did - when in fact -he does not know for sure - yes it could be a contributing factor - however - there are others - 2ndly - eye exams are subjective - and in fact you could easily go in for a refraction one day - and go back with in the same week - or even the next day for that matter - and come up with 2 DIFFERANT rx's - there are many factors for this - but it could be the time of day - how tired your eyes are - or dry for that matter- or even how well YOU RESPOND to him saying 1 or 2 is better - ! It drives me crazy when I hear - "OH THE DR GAVE ME THE WRONG RX " or the dr - messed up - when in fact YOU ARE the one driving the car - YOU are the one telling him - which one is better for YOU ! and when you fit contacts lenses - as you know - they USUALLY ARE NOT the same rx that is written for your glasses - ( many times they are - but the higher the power - the more likely it will change - ( this is because something called vertex distance - which is the distance form the cornea to the actual lens - ) - when the foropter is used - the vertex is usually say 12mm- and they base the power of the spectical lens - off of that - well when you take a contact lens - and place it directly on the eye - the vertex is Zero- therefore the effective power changes - thus the power needed in the contacts must change - ok - enough with basic optics training - i am sure you get the idea that 1- you are the one - saying which is clearer - in regards to power - ( since the od - can not see what you are seeing ) 2- there are changes that need to be made to an rx - based on either contacts or glasses - 3- the actual rx - can change day by day - or even 1 hour to another - now granted - huge changes are not even close to the norm - but say diabetics are a big one here - when dealing with sugar levels - I am not saying OD's do not make errors - and should usually get an rx - down pretty close to what you need - however FOR YOU TO PHRASE this - as he did something so wrong - ANOTHER YEAR LATER - you have a weeker rx - is obserd ! I would like to know a base line - for your age - since as we age - the eye can not accomidate well - YES - YOU USUALLY need to get a weaer rx - ( if you are myopic and showing signs of presbyobia ) and on teh way to needing help with your reading power - BUT on the other hand - WHY WOULDn't you go back - for a recheck on the rx - if you felt it was wrong - or why wouldn't your dr treating YOUR 1 year of headaches - determine that teh rx change corrilates to the time you got new glasses or contacts - I AM NOT sure - however based on teh info you provided - ( or lets say DID NOT PROVIDE ) - DID you seek medical ATTENTION for tehse headaches ??????? I gather you did not - so besides not going back - for a recheck on your rx- for your contacts or glasses- YOU ELECTED not to seek medical attention for these HORRIBLE head aches you claim are DIRECTLY linked to the DR over REFRACTING YOU -- ?? not that it matter to me - since i do not work for them - HOWEVER FYI - the doctors at lenscrafter are NOT PART of lenscrafters - they are independant contractors - so i feel it is a little UNFAIR to link the service by the dr - to the service provided by the retailer -

I find it very unprofessional - that this OD AT WALMART WOULD MAKE SUCH A COMMENT - 1st of all - he can not make such an assertion - and draw a definate conclusion as it appears he did - when in fact -he does not know for sure - yes it could be a contributing factor - however - there are others - 2ndly - eye exams are subjective - and in fact you could easily go in for a refraction one day - and go back with in the same week - or even the next day for that matter - and come up with 2 DIFFERANT rx's - there are many factors for this - but it could be the time of day - how tired your eyes are - or dry for that matter- or even how well YOU RESPOND to him saying 1 or 2 is better - ! It drives me crazy when I hear - "OH THE DR GAVE ME THE WRONG RX " or the dr - messed up - when in fact YOU ARE the one driving the car - YOU are the one telling him - which one is better for YOU ! and when you fit contacts lenses - as you know - they USUALLY ARE NOT the same rx that is written for your glasses - ( many times they are - but the higher the power - the more likely it will change - ( this is because something called vertex distance - which is the distance form the cornea to the actual lens - ) - when the foropter is used - the vertex is usually say 12mm- and they base the power of the spectical lens - off of that - well when you take a contact lens - and place it directly on the eye - the vertex is Zero- therefore the effective power changes - thus the power needed in the contacts must change - ok - enough with basic optics training - i am sure you get the idea that 1- you are the one - saying which is clearer - in regards to power - ( since the od - can not see what you are seeing ) 2- there are changes that need to be made to an rx - based on either contacts or glasses - 3- the actual rx - can change day by day - or even 1 hour to another - now granted - huge changes are not even close to the norm - but say diabetics are a big one here - when dealing with sugar levels - I am not saying OD's do not make errors - and should usually get an rx - down pretty close to what you need - however FOR YOU TO PHRASE this - as he did something so wrong - ANOTHER YEAR LATER - you have a weeker rx - is obserd ! I would like to know a base line - for your age - since as we age - the eye can not accomidate well - YES - YOU USUALLY need to get a weaer rx - ( if you are myopic and showing signs of presbyobia ) and on teh way to needing help with your reading power - BUT on the other hand - WHY WOULDn't you go back - for a recheck on the rx - if you felt it was wrong - or why wouldn't your dr treating YOUR 1 year of headaches - determine that teh rx change corrilates to the time you got new glasses or contacts - I AM NOT sure - however based on teh info you provided - ( or lets say DID NOT PROVIDE ) - DID you seek medical ATTENTION for tehse headaches ??????? I gather you did not - so besides not going back - for a recheck on your rx- for your contacts or glasses- YOU ELECTED not to seek medical attention for these HORRIBLE head aches you claim are DIRECTLY linked to the DR over REFRACTING YOU -- ?? not that it matter to me - since i do not work for them - HOWEVER FYI - the doctors at lenscrafter are NOT PART of lenscrafters - they are independant contractors - so i feel it is a little UNFAIR to link the service by the dr - to the service provided by the retailer -

I find it very unprofessional - that this OD AT WALMART WOULD MAKE SUCH A COMMENT - 1st of all - he can not make such an assertion - and draw a definate conclusion as it appears he did - when in fact -he does not know for sure - yes it could be a contributing factor - however - there are others - 2ndly - eye exams are subjective - and in fact you could easily go in for a refraction one day - and go back with in the same week - or even the next day for that matter - and come up with 2 DIFFERANT rx's - there are many factors for this - but it could be the time of day - how tired your eyes are - or dry for that matter- or even how well YOU RESPOND to him saying 1 or 2 is better - ! It drives me crazy when I hear - "OH THE DR GAVE ME THE WRONG RX " or the dr - messed up - when in fact YOU ARE the one driving the car - YOU are the one telling him - which one is better for YOU ! and when you fit contacts lenses - as you know - they USUALLY ARE NOT the same rx that is written for your glasses - ( many times they are - but the higher the power - the more likely it will change - ( this is because something called vertex distance - which is the distance form the cornea to the actual lens - ) - when the foropter is used - the vertex is usually say 12mm- and they base the power of the spectical lens - off of that - well when you take a contact lens - and place it directly on the eye - the vertex is Zero- therefore the effective power changes - thus the power needed in the contacts must change - ok - enough with basic optics training - i am sure you get the idea that 1- you are the one - saying which is clearer - in regards to power - ( since the od - can not see what you are seeing ) 2- there are changes that need to be made to an rx - based on either contacts or glasses - 3- the actual rx - can change day by day - or even 1 hour to another - now granted - huge changes are not even close to the norm - but say diabetics are a big one here - when dealing with sugar levels - I am not saying OD's do not make errors - and should usually get an rx - down pretty close to what you need - however FOR YOU TO PHRASE this - as he did something so wrong - ANOTHER YEAR LATER - you have a weeker rx - is obserd ! I would like to know a base line - for your age - since as we age - the eye can not accomidate well - YES - YOU USUALLY need to get a weaer rx - ( if you are myopic and showing signs of presbyobia ) and on teh way to needing help with your reading power - BUT on the other hand - WHY WOULDn't you go back - for a recheck on the rx - if you felt it was wrong - or why wouldn't your dr treating YOUR 1 year of headaches - determine that teh rx change corrilates to the time you got new glasses or contacts - I AM NOT sure - however based on teh info you provided - ( or lets say DID NOT PROVIDE ) - DID you seek medical ATTENTION for tehse headaches ??????? I gather you did not - so besides not going back - for a recheck on your rx- for your contacts or glasses- YOU ELECTED not to seek medical attention for these HORRIBLE head aches you claim are DIRECTLY linked to the DR over REFRACTING YOU -- ?? not that it matter to me - since i do not work for them - HOWEVER FYI - the doctors at lenscrafter are NOT PART of lenscrafters - they are independant contractors - so i feel it is a little UNFAIR to link the service by the dr - to the service provided by the retailer -

I find it very unprofessional - that this OD AT WALMART WOULD MAKE SUCH A COMMENT - 1st of all - he can not make such an assertion - and draw a definate conclusion as it appears he did - when in fact -he does not know for sure - yes it could be a contributing factor - however - there are others - 2ndly - eye exams are subjective - and in fact you could easily go in for a refraction one day - and go back with in the same week - or even the next day for that matter - and come up with 2 DIFFERANT rx's - there are many factors for this - but it could be the time of day - how tired your eyes are - or dry for that matter- or even how well YOU RESPOND to him saying 1 or 2 is better - ! It drives me crazy when I hear - "OH THE DR GAVE ME THE WRONG RX " or the dr - messed up - when in fact YOU ARE the one driving the car - YOU are the one telling him - which one is better for YOU ! and when you fit contacts lenses - as you know - they USUALLY ARE NOT the same rx that is written for your glasses - ( many times they are - but the higher the power - the more likely it will change - ( this is because something called vertex distance - which is the distance form the cornea to the actual lens - ) - when the foropter is used - the vertex is usually say 12mm- and they base the power of the spectical lens - off of that - well when you take a contact lens - and place it directly on the eye - the vertex is Zero- therefore the effective power changes - thus the power needed in the contacts must change - ok - enough with basic optics training - i am sure you get the idea that 1- you are the one - saying which is clearer - in regards to power - ( since the od - can not see what you are seeing ) 2- there are changes that need to be made to an rx - based on either contacts or glasses - 3- the actual rx - can change day by day - or even 1 hour to another - now granted - huge changes are not even close to the norm - but say diabetics are a big one here - when dealing with sugar levels - I am not saying OD's do not make errors - and should usually get an rx - down pretty close to what you need - however FOR YOU TO PHRASE this - as he did something so wrong - ANOTHER YEAR LATER - you have a weeker rx - is obserd ! I would like to know a base line - for your age - since as we age - the eye can not accomidate well - YES - YOU USUALLY need to get a weaer rx - ( if you are myopic and showing signs of presbyobia ) and on teh way to needing help with your reading power - BUT on the other hand - WHY WOULDn't you go back - for a recheck on the rx - if you felt it was wrong - or why wouldn't your dr treating YOUR 1 year of headaches - determine that teh rx change corrilates to the time you got new glasses or contacts - I AM NOT sure - however based on teh info you provided - ( or lets say DID NOT PROVIDE ) - DID you seek medical ATTENTION for tehse headaches ??????? I gather you did not - so besides not going back - for a recheck on your rx- for your contacts or glasses- YOU ELECTED not to seek medical attention for these HORRIBLE head aches you claim are DIRECTLY linked to the DR over REFRACTING YOU -- ?? not that it matter to me - since i do not work for them - HOWEVER FYI - the doctors at lenscrafter are NOT PART of lenscrafters - they are independant contractors - so i feel it is a little UNFAIR to link the service by the dr - to the service provided by the retailer -