- Report: #1411291
Complaint Review: Latestfashions - Portland Oregon
Reported By:
Lee -
Pittsburgh, Pennsylvania, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Latestfashions
6312 SW Capitol Hwy #421 Portland, 97239 Oregon, United States
Phone:
844-2213722
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Latestfashions Sent and charged watches ($99.98 each) monthly on my credit card that I did not order. Portland Oregon
8/7/2017 I replied in a survey from Sam's Club with a reward for a watch (looked like a Fit-Bit). Cost for SH only was $6.99.
The watch I received was nowhere near what I had chosen. Called customer service (Leon). She promised to send the right
watch in 3-5 days and I could keep the one they sent.
9/1/2017 Called customer service (Amy). " .. charge declined. (I called my credit card company),watch was shipped. Case closed." She hung up.
10/2/2017 Sent another watch (not ordered) and charged $99.98 on credit card.
11/3/2017 Sent another watch (not ordered) and charged $99.98 on credit card.
11/10/2017 Called customer service (Kerri). Said I was obligated to a monthly subscription of watches when I received the reward & paid SH of $6.99.
I was totally unaware of this and complained of the almost $200 paid for watches I did not order or want. She said I could give them as gifts.
NO refund was possible. I could cancel the subscription and she gave me a cancellation #.
Hard lesson to learn.
