Complaint Review: Lapine Les Schwab Tire Center - Lapine Oregon

In your report you say you are going to get in touch with Les Schwab himself.

Sadly he passed away in 2007.

The company has went downhill ever since.

  As the owner of the vehicle (wether you were allowing a friend to borrow the car or not) the responcebility and liability of that motor vehicle is solely yours. If the vehicle was wrecked while being operated by your friend Im sure you would step up to the plate to accept compensation for damages or injurys,,,, correct?

If your friend made arrangements to have work done on your car without your knoweledge and a mechanics lien ensued due to none payment, you should be taking your loss up with your friend and not those offering services to the public to make your vehicle road safe.

It sounds like you were endangering your children when transporting them in your vehicle as it was not road safe.

You might try a different approach with Shwab called (making payments)

They were more than within thier legal rights to take your vehicle for non-payment.

Have a NICE DAY:))

orcntrygrl12

You state, "Les Schwab calls me to inform me that the car will need two wheels on the back they came in with the wrong one's I told them that they really should call my roommate he is the one who has asked for the order and knows what work needs to be done, I didn't know much about it but I did tell him that I believed that he wants what repairs are needed to get the vehicle back on the road." And then you state, "how could they do the work on a car for someone who doesn't even own it?" Apparently, by you telling them they needed to talk to your roommate about the repairs & costs, gave Les Schwab full access to repair the vehicle. You knew the vehicle was being taking by your roommate to get a quote and, as well, knew it was being towed in, whether or not you or your roommate towed it to Les Schwab. Therefore, you have already admitted your share of guilt in the work being done to your vehicle. Being a responsible vehicle owner, you should have taken it yourself and got the money from your roommate upfront after a second quote (when the vehicle was towed in and they inspected the car for repairs). This way you knew what was going on with your vehicle. It sounds to me that you have gave your roommate full access to your car and the decisions were his as you have stated all over your complaint. As for your vehicle being "stolen", well, it wasn't. You never once suggested in your complaint that "you did not want any work performed to your vehicle", instead, you gave them permission to "Discuss" the parts and labor with your roommate. Non- payment of work performed means they do have every right to take it. If you had bought tires and did not pay, do you realize they can repo them too? They would bring you a cheap set of tires, mount them, remove the NEW tires and put the cheaper set on and all for NOTHING!! I would charge ya extra for doing that! In return, you did not get screwed by "Les Schwab", you got screwed by your roommate assuming he handled the costs of the repairs as he had told you, "it was done and the bill had been taken care of." As well, Les Schwab does not have to file a lien against your car for the parts and labor to your vehicle when you had fully complied with it being repaired in the first place and never took care of the costs. It's no different than a credit card company telling a store to take your credit card for non payment.

Les Schwab is not the fraud here. The only thing they did wrong was not asking whoever signed the repair order if they owned the car. They will learn not to make that mistake again. They put out good money in parts and paid their employee for labor. What did they get back? Little or nothing. A shitbox worth a couple hundred, at most. The owner won't make that mistake again. Not if he plans to stay in business. For the idiot who made this ridiculous claim, I suggest you do whatever it is you do for money, and pay this company. They put your trash back in running order. They certainly deserve to be paid. If you can't, or won't, do that, then feel free to walk to work. You can use all that walking time to spend thinking about the mess you make of your life and those you come in contact with. You, and your loser roommate, could have kept your broken down trash in the driveway, where it belongs. Instead, you allow it to be taken to this business. You show no concern over what is to be repaired. You certainly have no idea who plans to pay for the work. Let's recap, shall we? Junk car, dangerous on the road. No money, can't afford the utilities. Small children, no father around. Hangs out with broke, drunken loser roommate. Runs up bills, no money to pay them. Blames the world for everything wrong. Never can understand why life is bad. Why am I so sure your former address was in Tupper Lake?

Everyday I wake up wondering what the hell happened to my car? Then everyday I drive past Les Schwab tire center in Lapine Oregon and I remember oh ya that's it they stole it. It still remains in the same Bay as it has since they first took it. They have not once notified me yet of any lien on it. They have not moved it, NOTHING! Where does it all end? When will I recieve my car back or be given any opportunity to try and negotiate anything more with the car? I have to say this It is probably NEVER going to happen simply because LES SCVHWAB SUCKS! I stay firm when I say this to them KISS MY a*s!

Let me start by saying that if you have read all of the information in this report overtime, you will see that I jamie Stonestreet, have excepted my responsibility for my part of this I have said it loud and clear! There are other issues besides who I supposively gave permission to authorize all this work done to my $700 vehihcle, that has been well established!! By the way in the last report you comment and say something to the effect of I am lucky that my roomate was not really hurt, since I lended him a vehicle knowing that it needed serious repairs???? Where in the hell did you get this from in this entire report??? Let me tell you something right now. I will not be the one who was the bad guy, I did CHRISTOPHER SCOTT FAITH a BIG FAVOR, and got screwed!!! I had been lending him my vehicle for over three months!!!!!He knew what was going wrong with the car because he treated and drove it like crap!!!It wasn't his right???? He just didn't give a d**n about anyone else but himself and his own selfishness, this I know and understand all to much!!! He recently calls me and wants to talk he is sad and I am his only friend, so he says, what a way to treat a friend, but I listen to eventually remind him of the damage he has caused me in my life, no car, no work, no electric.RIGHT???His response was amazing!!! Ya Im sorry I will try and help sometime if I can!!What a joke, a total looser! I remind him that he has money to drink every d**n night but so what??? A loss cause, he in the end did me a favor!! So once again I accept responsibilty and I loose!! But the other Facts and issues that I hold Les Schwab responsible for are these! Since I have filed this report I have once again had another encounter with LES SCHWAB and this one was uncalled for and d**n right disgusting!!!! I go with a friend of mine same friend that I always take there. to finish gathering all my remaining personal belongings from my car. I did not get them all the last trip that I took. I speak with the same guy in charge as always named MATT, no problems our conversation is short but friendly as can be expected,RIGHT??? NOT EVEN!!!!!!!!!!after gathering my things in less than 5 or 6 minutes I am in my friends car ready to go, when all the sudden I look up and seehim yelling at me to give him the keys?I didn't understand, the key to my car he sates. I simply told him that I did not remove the key from the car I had not even seen it and I still had my own set, what good was it going to do me?? He then starts yelling at the top of his lungs for customers and employees to hear.He said it not only once but TWICE, he called me a I really hate this word, as any women should, but he called me a f**king c**t!! My friend says he did not just say what I think he did right?I could not believe it. WHAT THE HELL??It was horrrible and degrading and emberassing!!People where looking they heard it too!! And guess what d**n RIGHT I was recoding it as usuall and got it on tape! What the hell does he think he is doing?Treat me or any other female like this??YET A CUSTOMER?? I immediately notify the main office in Prienville, the same gut tired of hearing my voice says he can't believe that he would do such a thing, but would investigate further. I asked him if he wanted to hear it for himself, plus my friend is sitting right here, want to ask him?? what does he have to gain by lying!!!NOTHING!! I was promised a call back the next day, but nothing I call back a week later to find out what action has been taken. Nothing!!He says he didn't say it,but you can send us a copy if you would like!! LES SChWAB TIRE CENTER YOU CAN KISS MY a*s!! I am not even starting my fight with you ASSHOLES!I want to talk to MR.LES SCHWAB himself and that is just what I inteend to do myself, IN PERSON!! start getting your story straight because I guarantee he's going to be asking some serios questions!!!!!!

It's obvious that the original plaintiff is evading responsibility for the original action. She loans her car out, KNOWING that it has a potentially lethal defect (ever had a wheel come off at highway speed) and when the worst does happen, sends a 'friend' in to the same location that examined it for repairs..and claims not to know the costs! As an independent observer, this whole story stinks, and I am inclined to wonder if the PLAINTIFF and her roomates did not plan this entire episode as a way to defraud the service center. Missing is the largest clue...why aren't you looking for the ROOMMATE that authorized the work for money? Why did the ROOMMATE tell you the bill was 'taken care of'? Why have you not sought to work out a compromise with the dealership, after all the car would be unserviceable without their hard work. Are you just looking for media hits that will aloow you to evade your responsibility?

While I certainly do have sympathy for your situation, nevertheless you are still completely missing the legal point. When someone from Les Schwab contacted you via phone to talk about and request authorization for needed repairs, YOU TOLD THEM TO CONTACT CHRISTOPHER SCOTT FAITH, your roommate, because he alone knew what had to be done. You said that you had no clue. You also did not specify a dollar limit that Christopher was allowed to authorize. In other words, YOU named CHRISTOPHER, as being your REPRESENTATIVE in this matter and that HE, acting as YOUR AGENT, would provide the required repair authorization. Christopher then DID authorize that work on your behalf. Since you named HIM as YOUR AGENT, legally, it was the same as if YOU had directly made the authorization. You assigned decision powers to the wrong person. Les Schwab negotiated with the person of your choosing and followed the instructions of your agent. Your agent, ex-roommate, then stabbed you in the back! What in the world more could Les Schwab have done? You told them whom to contact for authorization and they did just that. Then, because you were lied to by your agent, you inadvertently removed your vehicle from the repair facility WITHOUT first paying for the work. Why is this so difficult for you to understand?

Hello, I want to say thanks to everyone who has been supportive of my report. I know that many of you believe that I am in the wrong and I want you all to know that I do realize that I am responsible for trustinf someone in my life who I thought that I could trust. Someone I believed that had my best interesy in heart as well as I did theirs's, this was not the case. The truth is that my roomate CHRISTOPHER SCOTT FAITH, is a missing piece to this puzzling situation! He in fact is a coward and lacks to face his responsibility in this. I understand this!! I just am trying to understand how LES SCHWAB, could allow someone to bring in a car and authorize so much work to be done??? This has yet to be settled or answered, and I have tried to reason with them and compromise as much as I could with them and they are not even willing to suggest any negotiations or try to resolve this matter in any way. My two girls and I are the one's who are suffering! I can't believe that Christmas is almost here and I have no way of providing Christmas for them, I am sad beyong belief. I am trying to stay positive and focused on trying to resolve this matter. I also really hope that Santa Clause is real, because this year I need him BADLY! I can't believe that for the first time in my life I am unable to provide the things in my life for my children, it really has made me feel like a failure, I know in my heart this is trully not the case. I am reponsible for allowing people in my life who are not in the best interest of my girls and I. I am wondering if LES SCHWAB feels or excepts any responsibility for there part in this?? The answer that I see so far is NO! This is not the case and I am willing and dedicated in proving them wrong! The snow is falling here rapidly and customer's are packing in there business and I now beleive the time is to start informing the customer's of the situation. I will be standing outside of LES SCHWAB TIRE CENTER and handing out copies of this report to everyone of there customer's and talking to any of them that will listen. I believe that they should know how they are doing business and treating their customer's!!

I gotta wonder what their story is. They probably lost all trust, to say the least, when you came and got the car while they were CLOSED. Obviously, they hadn't given you the keys, you used an extra set. Technically, not to anger you further, but you actually STOLE your own car, as weird as that sounds. It was still, legally, in their possesion. I'm sure they don't care HOW you get the money, but they certainly want cash, at this point. They don't trust you a whit. Stand out front of the store with a sign. Protest. Tell every customer walking in the story. Do that every day (from the sidewalk, not on there property). Once again, you have to realize, as complicated as it sounds, you are in the wrong. If you weren't, any attorney you contacted would take the case on contingency. The Les himself angle is interesting. I've met the guy a few times, he's...not easy to hold a flowing conversation with. But write him a letter with your story, care of the Prineville Post Office, general delivery. Make sure you address it to MR. Les Schwab, or, better yet, MRS. Leslie Schwab. That way, it gets delivered to his ranch house, and by-passes the company. If I may suggest, have someone else write it. Not to be mean, but it's hard to follow you the way you write. And the all CAPS doesn't help either. But at this point you're looking for sympathy, 'cause they certainly don't think you have a leg to stand on. And get away from that store! Go to ZONE STORE! Ask them which store is the Zone Store. It's got to be one in Bend. This gets complicated, but follow me here: Each store runs as it's own "profit/cost unit". In other words, most of that $800 comes directly out of THAT PARTICULAR STORE, NOT the company in general. So, make the problem for the Zone Manager, who's money (and bonus) it barely (pennies, in the big picture) effects. Make the problem HIS problem, and he'll order it solved. You've obviously lost ALL chances at resolving it with the Manager of that particular store. You've GOT to move UP CHAIN. Every day call La Pine, and the Zone Store, and the Regional Store, and HQ. Two or three times a day, to each number. Call the local press, particularly in Bend, La Pine, and even Prineville. And write a letter to The Associated Press. That's a syndicated press company on a national level. If you can get them to pick up the story, it'll go national. And it IS a good story. And it makes good reading to tear down such a reputable out fit, they may just pick up on it. (You should be able to find The AP on-line). By the way, try something unusual, if you want, in your offer to the La Pine store: Ask them how you could WORK OFF the bill. Most especially if you DO loose your job, and have lots of time. Maybe include that offer in your press story, too. Keep us informed. If you do the things I suggest, you'll win in the end. Schwab told me once that every new customer costs $15 to get them in the door, in advertising. Out of every 10 people you tell this story to, they'll lose a couple of customers. If they loose 30 customers over this, they no longer win, financially. So you need to show them how many customers this may be costing them. They're a business, after all. BTW, find out what size those tires were. They should, at the very least, offer to take off the new tires, and swap them for some used tires of much lower value. In fact, they would HAVE to if, the day after you get your car back, you return for your money back. They have a 30-day money back on tires. The alignment and wheel bearing issue? A wheel bearing costs a few bucks. So, most of that is in labor. Give them the tires, the new ones, back. Pay for the wheel bearing, and whatever else you can come up with. Tell them you'll do all that. You'll START to have a legal case if you do so. Remember, ina civil suit a jury decides what's right, pretty much period. If you make those offers, you'll appear to a jury to be doing everything YOU can to make the situation right for both parties, whether or not they accept the offer. P.S. Print all of this out and give them a copy, and forward a copy to their legal department ASAP. They should (legal) begin to get an idea of how all of this will appear to a jury. But you need to do your part to begin to appear less the aggrivator, and more the victim. Not of Schwab originally, but the victim NOW, in how they aren't willing to do ANYTHING to come to an amicable conclusion. People don't like that, jurors wouldn't like that. If you make fair offers, and they decline, THEY DO start to loose sympathy with a jury, in the future.

ONCE AGAIN I THINK THAT THE WHOLE TRUTH IS NOT BEEN GIVEN HERE AGAIN!THERE ARE MANY POINTS TO THIS REPORT FROM BOTH SIDES AND I UNDERSTAND THERE SIDE ALSO,BUT HERE IT GOES! I GO TO LES SCHWAB TO GATHER MY PERSONAL BELONGINGS AND FOR THE FIRST TIME EVER,SHOW MY FACE,THEY HAD NEVER EVEN SEEN WHO I WAS!!!!!!!!!!! I ASK THEM TO EXPLAIN THERE SIDE OF THE STORY AND ASK THEM HOW THEY CAN JUSTIFY DOING ALL THESE REPAIRS ON SOMEONE ELSE'S CAR WITHOUT PERMISSION OR EVEN A SIGNED WORKED ORDER FROM ANYONE?right? I ALSO TAKE A WITNESS WITH ME, THE PERSON WHO ACTUALLY TOWED THE CAR INTO THE LES SCHWAB.I AM CALM ,DIRECT ,PATIENT, BUT VERY MUCH TO THE POINT. I LISTEN TO THEM SCADER FOR ANSWERS AND TRY TO JUSTIFY THERE INCOMPETENCY ON THERE PART. EVEN SO I ASK THEM FINE YOU HAVE DONE THE WORK I AM NOT DEBATING THIS,SO WHAT CAN WE DO TO HELP BOTH OF US OUT AND MAKE THINGS EASIER SO THAT WE BOTH WIN???? I TELL THEM AT THIS POINT I JUST WOULD LIKE TO KNOW HOW I CAN MAKE ANY ARRAIGNMENTS TO PAY FOR THE CAR,I CAN IN NO WAY AFFORD ALL THE WORK THAT WAS DONE AT ONCE, I WORK HARD BUT I SUPPORT TWO CHILDREN ALONE AND LIVE IN CENTRAL OREGON.BUT WITHOUT MY VEHICLE I CAN'T EVEN WORK AND PAY THEM AT ALL.I CAN'T EVEN SURVIVE! YOU WANT TO CALL IT THE SAD STORY THEN SO BE IT, BECAUSE THAT IS EXACTLY WHAT IT IS AND I DON'T CARE ABOUT MYSELF BEING WITHOUT BUT I'LL BE DAM NED IF MY TWO GIRLS WILL SUFFER ANY LONGER.I WILL DO WHAT EVERE, TELL WHO EVER, OR GO TO WHAT EVER LENGTH NECESSARY TO MAKE SURE THAT EVERYONE KNOWS WHAT LES SCHWAB DID AND HOW THEY ARE TREATING THERE (CUSTOMERS)???????????????? LES SCHWAB GAVE ME NO OPTIONS WHAT SO EVER TO BE ABLE TO PAY OFF THE CAR.THEY SAID CASH ALL AT ONCE,THEY WOULD NOT EVEN LET ME TRY TO OPEN A ACCOUNT OR CHARGE IT ON ONE OF MY FRIENDSOR FAMILIES ACCOUNT EITHER,THEY WOULDN'T EVEN TRY TO MAKE ANY SUGGESTIONS THAT WOULD BE IN THE BENEFIT OF ALL OF US. THEY SIMPLY SAY THEY OWN MY CAR AND IT IS NOT GOING ANYWHERE,WITHOUT $800 CASH.SO GUESS WHAT THAT IS WHAT THEY GOT MY CAR,FINE! I NOW AM ALMOST WITHOUT A JOB AND NO CAR AND IT IS LOOKING LIKE I HAVE MORE AND MORE FREE TIME TO PUT INTO STUDYING AND RESEARCHING MORE ABOUT MY RIGHTS AND OPTIONS, NOTIFYING THE PRESS OR ANYONE WHO WILL LISTEN,UNTIL I HAVE GOT MY POINT ACCROSS AND THE WHOLE STORY IS TOLD THE TRUTHFUL VERSION THAT IS!!! IN THE MEAN TIME I WILL HAVE TO ALLOW MY GIRLS TO STAY WITH THERE FATHER, THEY CAN NO LONGER BE COLD ANYMORE,IT HAS BEEN THREE WEEKS AND IT IS UNFAIR TO THEM, AND I AM DISGUSTED WITH EVERYONE INVOLVED IN THIS FOR ALLOWING THIS TO HAPPEN AND YES THIS INCLUDES MYSELF!! BUT I KNOW THIS MY GRANDFATHER WHO HAS OWNED A RANCH IN PRIENVILLE,OREGON FOR MANY YEARS AND HAS BEEN AND STILL IS FRIENDS WITH THE REAL LES SCHWAB.I DON'T BELIEVE THAT LES SCHWAB WOULD HAVE ALLOWED THIS TO GO ON!!!!!!!! I BELIEVE THAT HE IS PROBABLY NOT EVEN AWARE OF THIS???I KNOW THAT HE WOULD NOT ALLOW HIS EMPLOYEES TO TREAT A CUSTOMER LIKE THIS, NO WAY WHO DO YOU THINK MADE HIM ALL HIS MONEY??THE CUSTOMERS SIGN HIS PAYCHECK AS WELL AS YOURS. AND HAVEN'T YOU EVER HEARD OF THE OLD SAYING THE CUSTOMER IS ALWAYS RIGHT??? EVEN THOUGH IN YOUR EYES YOU MAY THINK NOT,I ASK YOU TO LOOK AT THE WHOLE PICTURE, BECAUSE I DID, AND I TRIED TO COMPROMISE AQND NOTHING NO COOPERATION FROM YOU EVER!! REMEMBER MY FRIENDS I TOOK A WITNESS WITH ME AND BETTER YET AS WELL AS I KNOW I AM RIGHT, YOU KNOW THIS ALSO, BECAUSE I WAS RECORDING OUR CONVERSATION THE WHOLE TIME!! AND AT THE END OF OUR CONVERSATION I TOLD YOU THAT I WAS. EVEN THOUGH IT IS NOT ADMISSABLE IN COURT,I AM SURE THAT SOMEONE MAY WANT TO HEAR JUST WHAT YOU HAD TO SAY, AND IT WASN'T VERY NICE!!! AND BETTER YET YOU REACTION AND BEHAVIOR AFTER TELLING YOU THAT YOU THAT YOU WERE RECORDED WAS WELL LET'S SAY WAS PUZZLING AND DISTURBING, AND NOT IN THE LEAST BIT CUSTOMER SERVICE!!! HOW FAR DO YOU WANT TO GO WITH THIS AND HOW WILLING AM I TO KEEP PUSHING,WELL I HAVE NOTHING TO LOOSE I ALREADY LOST IT TO YOU!@! I SIMPLY WILL NOT LOOSE MY SELF RESPECT OR MY DIGNITY, TO ANYONE, ESPECIALLY NOT TO LES SCHWAB TIRE CENTER!!

Let me see if I get this straight. You loaned your car to your roomate and he got an quote on tires and didn't tell you how much it would cost? But in your first report you state they called you and told you what you needed and you told them to call your roomate? That would have rung a bell for me if it was my car I would have wanted to know what it needed. Also in this report you say "I didn't know much about it but I did tell him that I believed that he wants what repairs are needed to get the vehicle back on the road." That gives them permission to fix it. So they do have a right to put the lien on it. As far as the Electricity talk to a church or other outreach program most with be glad to help if you are at least trying to pay bills. I know, I am the Single mother of 3 boys and after 3 years of HARD WORK and DEDICATION. I am doing great!!!!!! Anyway GOOD LUCK!!!!!

Let me see if I get this straight. You loaned your car to your roomate and he got an quote on tires and didn't tell you how much it would cost? But in your first report you state they called you and told you what you needed and you told them to call your roomate? That would have rung a bell for me if it was my car I would have wanted to know what it needed. Also in this report you say "I didn't know much about it but I did tell him that I believed that he wants what repairs are needed to get the vehicle back on the road." That gives them permission to fix it. So they do have a right to put the lien on it. As far as the Electricity talk to a church or other outreach program most with be glad to help if you are at least trying to pay bills. I know, I am the Single mother of 3 boys and after 3 years of HARD WORK and DEDICATION. I am doing great!!!!!! Anyway GOOD LUCK!!!!!

Let me see if I get this straight. You loaned your car to your roomate and he got an quote on tires and didn't tell you how much it would cost? But in your first report you state they called you and told you what you needed and you told them to call your roomate? That would have rung a bell for me if it was my car I would have wanted to know what it needed. Also in this report you say "I didn't know much about it but I did tell him that I believed that he wants what repairs are needed to get the vehicle back on the road." That gives them permission to fix it. So they do have a right to put the lien on it. As far as the Electricity talk to a church or other outreach program most with be glad to help if you are at least trying to pay bills. I know, I am the Single mother of 3 boys and after 3 years of HARD WORK and DEDICATION. I am doing great!!!!!! Anyway GOOD LUCK!!!!!

He said "the bill is taken care of" when it wasn't. The garage has the right to hold your car until the bill is paid. They may have been over the line to come to your house and take it back, but you were also wrong to go and get it without their permission. It is not reasonable to expect a garage to check who actually owns every car before they work on it. They assume that whoever brought it in is authorized to drive it and order repairs. If anything it is better for them because they now have two people wanting the car back to try and collect the money from. It wouldn't have helped in this situation anyway. If the garage had talked to you about the price of repairs beforehand, your roommate would have lied to you that he would pay for it, so you would have OK'd the work anyway. If you want the car back, you should contact the garage immediately and negotiate some arrangement to pay so they won't sell the car. If it isn't worth $800 in the first place they won't be in a big hurry to sell it after they see that there's some chance you and/or your roommate will eventually pay.

I understand you are having a tough time of it. A cold, hungry, awful time. And the kids are suffering. I suggest if we can't convince you that YOU ARE in fact, in the wrong, that you hire an attorney and sue the pants off LS. In fact, if your story has ANY merit, you'll find just about any attorney willing to take the case on contingency (for a portion of the winnings). LS has plenty of bucks to pay big time claims, if they're in the wrong. But you won't find ANY attorney willing to take the case, because YOU ARE in the wrong. FACT #1: YOU talked to someone at LS and told them you believed your roomate would want anything necessary done to make the car drivable again. Take awy the whole room mate part, because that doesn't matter a whit. YOU were/are the registered owner. LS informed you of what needed to be done prior to doing it, and you told them whatever your room mate said was just fine. FACT #2: Obviously, your room mate told them to go right ahead and do whatever needed to be done. The room mate called you and told you it was done, and paid for. FACT 3# It WAS done, but NOT paid for. DEFACTO: YOU, the owner, gave LS permission to do whatever the room mate said needed to be done, and further , you said it was YOUR belief (You, the owner) that the room mate wanted whatever was necessary to fix the car. You are chasing your own tail, don't you see? ROOM MATE: Fix car. JAMIE: Do whatever room mate says. ROOM MATE: Car is done and paid for. JAMIE: It's NOT paid for, it's repossesed. JAMIE=Out a car & a friend, if you ask me. Ok, all legalize aside. You want your car back? Start a real fuss. You're in the wrong, but your story is sad enough. Write a letter to the Editor of three local papers. File a Better Business Report. And make darn sure every guy up the chain at LS knows what's happened. The Store there isn't a "Zone" store, I don't think, so start by calling the Zone Manager. Then call the Regional Manager,etc. I would guess that, eventually, these guys will give you your $1,000 car back. Hell, they might even BUY you a $1,000-$1,500 car, in darn good condition. Kind of a charity/public relations thing. The key is to keep calling them, UP chain. Even better, go TO the Zone store, then the Regional store. Make sure you are polite, but firm. And loud enough others can hear you. Best bet? Take a Press reporter with you. They'll likely just pay up to get rid of you. Is that Matt Thurman in LaPine? I can't remember. Who's the Manager there now? But what you've done is give THEM the run around with these half-assed permissions, taking the car after hours, and blaming the whole thing on someone else. They don't buy it. Heck, I don't buy it. But, at the end of the day, they'll likely do you one hell of a favor and either release your car (with some worn used tires, not the new ones) and eat the parts and labor. But you need to change your strategy, because YOU really are in the wrong. Try gaining sympathy, while at the same time push the bad press angle. Because, legally, you're out a car. BTW: You gave the car, willingly, to the room mate. Anything, such as repairs, that she ok'd is the same as if YOU had given the ok. To directly answer your question, the only gray area would be if the room mate had STOLEN the car. Did you report your room mate for theft? Think of it this way: If your room mate had killed a family of 4 while driving your car, you could be held legaly responsible, at least in part. Allyour room mate did is ok some car repairs. LESSON: Don't loan credit cards, or cars, or homes or property to people you don't/can't trust, because, in the end, if your names on it, you're responsible.

To the last reponse regarding my report,here is the point. Les Schwab tires did $800- worth the work on a car that probably isn't even worth that much wothout the owner's knowledge or consent!!!!! I NEVER asked for the work to be done.EVER!!!!!! Could I just take your car in and ask them to do a bunch of work on it and rack up a huge bill and then leave it abandoned, expecting that I pay the bill????????? I think not, they should have notified me the owner before doing any repairs what so ever.Don't you think? I still have no car and my children and I are suffering extremely. I am in jeopardy of loosing my job, no transportation, no one to help. My electricity has been off for three weeks can't pay it. Can you imagine how cold we are? Think about your response a little more and put yourself in my shoes or my girls's then ley me know what you think? I could have had a freind fix my car but I had no idea it was even broke or that they were fixing it and $800 to get it fixed what exactley did they DO?????

I read your account about Les Schwab taking your car and I hate to tell you more bad news, but they have the right to repossess your car for the lien they have placed on it for the repair they completed. You may have been too trusting to put all this on your roommate as this was your car. You have two remedies here. One, pay up quickly to Les Schwab to get your car back. The will be starting a 30 day lien sale of your car if you do not act quickly. You did not indicate the value of the car, but realize that they can not only charge you for the repairs now, but the repossession and storage fees. Your State probably has those set in statute. Should the value of the car be less than the repairs plus lien costs, you may have to walk away from it. The next step is to go to small claims and sue your roommate for the loss of the car. The bottom line when you get another vehicle or get your car back, is friends borrowing cars leads to bad feelings and mishaps like this. Just be glad he did not get in a collision and hurt or kill someone, because you would be liable for that. Good luck.

In Oregon a company has an "implied" lien on any vehicle they do work on. So, in short answer to your question, they DO have a lien on the vehicle. Their next step will be to forclose on that lien, i.e. sell your car at auction in order to satisfy the bill. This mumbo-jumbo about your room mate? That is, legaly, between you and your room mate. You have a civil case against your room mate if something she did causes you hardship or financial loss. But Schwab doesn't have a "lien" against YOU or your room mate. They have a "lien" against a car, which happens to belong to you. Too bad about your situation. But remember, without Schwab having DONE the work, you STILL would be without a working car, so what's the difference? If you go pay the bill, they'll release the car. If not, why should THEY be out anything for YOUR car?