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  • Report:  #184505

Complaint Review: KIA Motors - Nationwide

Reported By:
- west hollywood, California,
Submitted:
Updated:

KIA Motors
KIA Of The Valley Canoga Park Ca Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was traveling on the 101 freeway ready to take an off ramp when my 2004 Kia Spectra suddenly exploded. The smoke was blinding but because there was little traffic, I was able to maneuver the car to the street because it was a downhill ride, important because the automobile itself had lost all power. Moments later, flames shot up from under the car, then another explosion. I ran for my life, at which point the flames shot up through the roof of the engine burning the car to toast. I had 13,000 miles on the engine. I maintained the vehecle impeccably following Kia's guidelines. Two weeks have past and Kia has yet to address the proplem. The dealer refuses me a loner. I added nothing to the car in terms of new stereo equipment, etc. Has anyone else had this experience?

Scott

west hollywood, California
U.S.A.


1 Updates & Rebuttals

Scott

west hollywood,
California,
U.S.A.
KIA COMES THROUGH (HAPPY AGAIN)

#2Author of original report

Thu, April 13, 2006

I may have been a bit rash, certainly angry when I posted this missive at KIA, but since then, the KIA USA office in Irvine, California saw to it that I was properly compensated for my loss. They did hire an expert fire investigator from NYC who came to the conclusion that my clutch had been improperly installed, causing a catastrophic failure and fire. I opted to take possession of a 2005 spectra, and loaded. This was what KIA replaced my stripped down '04' with, great deal, huh? So, in conclusionm, I am keeping this one pristine and it drives like a dream. Twice the Spectra the '04' was. Thanks to Jessica, Pam and Margie down in Irvine.

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