Hello from The Blueprint Magazine,
My name is Scott Verel of The Blueprint Magazine’s Executive Customer Relations. We found duplicate posts about your experience with our company and staff on pissedconsumer.com (http://bit.ly/1kHUK37) and ripoffreport.com (http://bit.ly/1OhvU3n) and I would like to reply on their behalf to take any action necessary to resolve and “fact check” this issue.
I took a few days to thoroughly look up your company “LuxurySpec” in our advertising financial records, emails and online search engines; but I could not find your company, mailing address, email contact(s), or website. On this post/review you stated your business is located in New York, USA and the other one says Indianapolis, Indiana but with the same review (screenshots below).
http://theblueprintmagazine.com/screenshot1.jpg
http://theblueprintmagazine.com/screenshot2.jpg
To fully resolve your claims on this post we would first need to verify that your complaint/experience with our company is legitimate. Could you please email us or post a reply to this response with a copy of a billing invoice from our company that includes our banking information, shipping records, or proof that our staff contacted your business. Also we would need to verify what year this claim took place, the date you sent the items and an itemized list of the products with SKU numbers that you claimed in both reviews that “Luxury Spec” sent our company (the products you mentioned that were valued around $2,000.00 USD).
We've had a few issues in the past with customer support and product delivery; we're here to bring our advertisers and readers the best lifestyle publication and website. The Blueprint Magazine has worked really hard this year to repair their reputation, products and customer support. We're not a fake publication, this year has been our best ever with our website reaching over 1.8 million hits a month (http://bit.ly/1SJOJNP) and our current and all back issues can be purchased in print and digital formats from our online store: http://squ.re/1LFtLNZ
If your claim is true then I’m confident we can resolve this experience promptly, give your company a full refund and try our best to reestablish a great working business relationship.
If this claim is false then we will take full legal actions to obtain a court order for ripoffreport.com, subpoena the IP address/ISP provider records and file a lawsuit against the person/company responsible for posting fraudulent and slanderous reviews about our company and staff.
Please contact me directly if you have any additional information to confirm your experience with The Blueprint Magazine.
Regards,
Scott Verel
Public Relations, The Blueprint Magazine
305-340-5405
[email protected]
