Tue, August 22, 2006
Aug 22, 06 Let our longetivity be a testament to our good ethic. I just caught this posting albeit two years late. These complaints are HOAXES perpetrated by a competitor company to us which shall remain unnamed at this point. Cancellation links are easily found on our "Contact Us" Section, we provide 24/7 Telephone customer service with an 800 toll free number. Our reps cancel on the spot. We are in business to this day (in a very difficult industry) and have served 10's of thousands of happy clients with our excellent ISP and Email services. There is a reason we still process transactions and remain in business to this day and continue to thrive. I thank you all and take care. Regards, AL
Thu, October 14, 2004
Iris, I understand what happened to you. I also filed a "ripoff report" on this internet isp, as you can read in my report associated with yours. I promised them (ISPVIP.BIZ and SERVICEONLY.COM) that I would advertise their services and the type of scam they are running, they type they did to you and me. You said they you knew of others that had been ripped off by them. If that is true, ask them if they would also write a "ripoff report" about their experiences with ISPVIP.BIZ. Is one thing to make money honestly and treat their customers with respect should they have a problem with their services or even a complaint that needs to be addressed, but to ignore or berate customers and even continue to charge and take money after discontinueing their services, especially during their "advertised free trial", is just dishonest. With my years of experience as an owner of a business, I know that the "death" of a company will come sooner when "customer service" is not quick to handle complaints from the ones the company depends on for future growth and existence, you and me and others like us. So since it appears that others have also been "scammed" by ISPVIP.BIZ, let's tell good and honest people, looking for a good and "customer friendly" internet service provider, that, should BEWARE of the service that ISPVIP.BIZ and SERVICEONLY.COM provides.