- Report: #347015
Complaint Review: Integretel Intelicom Messaging ESBI - Plantation Florida
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Author Confirmed
Why?
Integretel Intelicom Messaging ESBI
8201 Peters Road Suite 1000 Plantation, Florida, U.S.A.
Phone:
888-300-3724
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
ESBI - Intelicom - integretel, Intelicom Messaging tried to charge me for servicres i never requested via my local phone service Plantation Florida
this company attempted to charge me for services i never requested via my local phone service as a "third party provider" at 14.95 per month.
i called the customer service number provided (888-300-3724) and was told i signed up for a voice mail service on the internet on June 6, 2008.
the woman i spoke with told me they would cancel my account and gave me a confirmation number, which i will provide if contacted.
i called my local service provider (EMBARQ) to report the incident and the operator explained they had little control over this type of "incident" and flagged my telephone account with a "third party block" as well as filing a claim of disputed charges.
She also recorded the information of the company in question as well as the confirmation number i was given by ESBI.
ESBI told me it would be 1-7 business days before the cancellation took effect, and 1-2 business cycles before i saw thw relection on my monthly phone statement.
Jenifer
eagle point, Oregon
U.S.A.
i called the customer service number provided (888-300-3724) and was told i signed up for a voice mail service on the internet on June 6, 2008.
the woman i spoke with told me they would cancel my account and gave me a confirmation number, which i will provide if contacted.
i called my local service provider (EMBARQ) to report the incident and the operator explained they had little control over this type of "incident" and flagged my telephone account with a "third party block" as well as filing a claim of disputed charges.
She also recorded the information of the company in question as well as the confirmation number i was given by ESBI.
ESBI told me it would be 1-7 business days before the cancellation took effect, and 1-2 business cycles before i saw thw relection on my monthly phone statement.
Jenifer
eagle point, Oregon
U.S.A.
1 Updates & Rebuttals
Customer Care
New York,New York,
U.S.A.
Customer Care
#2UPDATE Employee
Mon, July 28, 2008
We are happy to answer any questions or address any concerns you may have regarding Intelicom Messaging. You can call our Customer Care at 800-681-6010.
