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  • Report:  #607255

Complaint Review: ICM - Internet Cash Machine - Internet

Reported By:
Nancy - Glendale, Arizona, United States of America
Submitted:
Updated:

ICM - Internet Cash Machine
Internet, United States of America
Phone:
877-863-3088
Web:
http://portalxyzwarehouse.com
Categories:
Tell us has your experience with this business or person been good? What's this?

On 4/15/2010 I agreed to a $2.97 charge for a start-up package.  And a few days later, on 5/21/2010 my account was charged an additional $149.00.  I saw no fine print, no disclaimer or any place to click "I agree".   It's a simple rip-off.



I have spoken to a few of the customer service reps, and left a messagge for the Customer Service Supervisor to no satisfactory end.  I want assurance that my bank account will be credited and no further charges will accrue.   One gal I spoke with did say she cancelled my account but the money was already taken without my concent.  She said she would send me a confirmation email but I have not received that either.



I did not see anywhere that I would be charged this additional fee if I did not cancel within three days.  I didn't even receive any information within three days.  This seems a lot like a scam bordering on fraud.  At the very least, it's unethical business practices.



1 Updates & Rebuttals

Director of Operations

Foothill Ranch,
California,
United States of America
Customer was cancelled and refunded as of 5-29-10

#2UPDATE Employee

Sun, May 30, 2010



Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a FULL refund for the purchase, in the amount of $149.95.



Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 



In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.



1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.



2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            



3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??





If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff





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Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a FULL refund for the purchase, in the amount of $149.95.



Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 



In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.



1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.



2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            



3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??





If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff





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