On 4/15/2010 I agreed to a $2.97 charge for a start-up package. And a few days later, on 5/21/2010 my account was charged an additional $149.00. I saw no fine print, no disclaimer or any place to click "I agree". It's a simple rip-off.
I have spoken to a few of the customer service reps, and left a messagge for the Customer Service Supervisor to no satisfactory end. I want assurance that my bank account will be credited and no further charges will accrue. One gal I spoke with did say she cancelled my account but the money was already taken without my concent. She said she would send me a confirmation email but I have not received that either.
I did not see anywhere that I would be charged this additional fee if I did not cancel within three days. I didn't even receive any information within three days. This seems a lot like a scam bordering on fraud. At the very least, it's unethical business practices.
Director of Operations
Foothill Ranch,#2UPDATE Employee
Sun, May 30, 2010
Thank you for your
correspondence in connection with the above-referenced matter.
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a FULL refund for the purchase, in the amount of $149.95.
Internet Cash Machine is a
membership site that provides users with all the tools and information
necessary to learn how to post product websites and mall webstores, as well as,
launch products for auction on eBay.
In order to sign up for the Internet Cash Machine
program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their
credit card information on the
secured payment page and must agree to the terms and conditions, that
are
conspicuously displayed no more than 80 pixels from the order submission
button.??
If this customer is not satisfied with the product, the charges or the
customer service, Internet Cash Machine, as a customer service gesture will
assure that this customers account is terminated and no further charges will
be conducted on their account by our office. This customer can keep any
materials that were received as our gift.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
Thank you for your
correspondence in connection with the above-referenced matter.
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a FULL refund for the purchase, in the amount of $149.95.
Internet Cash Machine is a
membership site that provides users with all the tools and information
necessary to learn how to post product websites and mall webstores, as well as,
launch products for auction on eBay.
In order to sign up for the Internet Cash Machine
program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their
credit card information on the
secured payment page and must agree to the terms and conditions, that
are
conspicuously displayed no more than 80 pixels from the order submission
button.??
If this customer is not satisfied with the product, the charges or the
customer service, Internet Cash Machine, as a customer service gesture will
assure that this customers account is terminated and no further charges will
be conducted on their account by our office. This customer can keep any
materials that were received as our gift.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff