- Report: #1429194
Complaint Review: Hughes.net - Houston Texas
Reported By:
Merrill -
Houston, Texas, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Hughes.net
983 Bagby Street Houston TX 77002 Houston, 77002 Texas, United States
Phone:
1-844-525-1285
Web:
983 Bagby sTREET HOUSTON TX 77002 1-844-525-1285 202-393-8000
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hughes.net They misrepresented the product high speed internet. Then tried to bill me 400.00 for equipment after cancellation request. Houston Texas
I purchased high speed internet on 2/5/2018. The service was installed on 2/6/2018. I recieved 3 days of high speed internet. I called on 2/10/2018 after the internet stopped working on 2/9/2018. I requested to end service. They tried to fix internet for 20 min on the phone then sent a technician on 2/13/2018. I am a student at Houston Community College and this has already affected my livelyhood because I was unable to use the internet to complete my work. I requested again for the Technician to remove the equipment on 2/13/2018. He stated he wouldn t do it and also made a statement " Customers complain all the time about Hughes.net high speed service not working properly and he would not use the service because it is inproficent and does not work." I requested to cancel the service and the are trying to bill me 400.00 after they only gave me 3 days of service and beat me out of 65.00 for 30 days of service that I did not recieve.
