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  • Report:  #1475521

Complaint Review: Hughesnet - Germantown Maryland

Reported By:
Lowell - Hanceville, United States
Submitted:
Updated:

Hughesnet
11717 Exploration Lane Germantown, 20876 Maryland, United States
Phone:
1-866-688-3274
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I subscribed to Hughes Net internet service. They sent a third party installer to install the hardware. I asked the installer to put the dish on a pole but he said he had to put it on the roof. While he was up there he knocked a hole in the roof and did not tell me about it.

I walked into my study after a three day rain and the floor was wet. I had to repair a portion of the roof, half the ceiling, an outside wall, one and a half inside walls and the floor. I called Hughes net. They said it was the third party responsibility.

They gave me the name of the company but they said they were not the company that installed the dish. I asked Hughes net to give me something saying they were the companu but Hughes net said they could not do that.

I took Hughes net to small clames court and won a judgement. The court said I have to get the bank name and address thet Hughes net uses to file a garnishment but they haven't given it to me.



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