- Report: #1434026
Complaint Review: Home Network Realty - Killeen Texas
Reported By:
Michael -
Killeen, Texas, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Home Network Realty
501 Bellaire Drive Killeen, 76541 Texas, United States
Phone:
254-449-7500
Web:
http://www.homenetworkrealty.net
Categories:
Business Rating:
(0)
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Home Network Realty Femi Owoade Erroneous charges Killeen Texas
Report Attachments
I rented a house from Home Network Realty (HNR). I moved out of the residencce 30 Novemeber 2017, and PCSd to Egypt. I contacted HNR several times in February about the return of my security deposit, but they continued to ignore my calls and emails. Finally, I received an email from HNR with a statement of charges that totaled $704.25. The statement displays that I have late fees from the past that are not correct, and it has erroneous charges for other items. They claimed that I dirtied their furnace by not replacing the filter, but I contacted them upon my initial walk through about the furnace issues. I also have photos of the dirty vent below the furnace area to show them how dirty it was. There was not a filt in the furnace upon my move in, and i do bleive they were aware of the cleanliness of the coils.
I have photos of rat feces in the home upon my move in that I had to clean, as well as the aged gunk in the dishwasher. I was required to clean the carpets when I moved in due to the dirtiness, and I have photos of the amount of hair in the carpets. The electrical wiring in the house is faulty and I requested that someone take a look at it; and HNR simply told me that it meets code, and never addressed the issue. The walls were damaged and dirty upon my arrival which was shown on my move in chech list, but I am being charged for the same damage that was there when i moved in. The back porch cave in from rotting and rodent infestations, but they refused to inspect it or repair it.
They are even charging me for a certified letter that they never sent. Also, the late fees that they are charging me are dated prior to my renewing of the lease, but was never made aware that there were ever recorded late payments. I made my payment through a slot in their door until they provided online payment, and those are the payments that they are claiming to be late. They are using the date that they received it or cashed the payment, not the date that I actuall placed it in the door.
I am paying them because they threaten that they would sent the amount due to collection if I do not pay by the 15th of March. I have nearly perfect credit, and they are using that agsinst me to pay them money that they know I do not owe them. They also know that I am currently out of the country due to the military and cannot take action to protect myself. They are a scam, and something needs to be done.
