- Report: #447689
Complaint Review: Hertz Rent A Car - Naples Florida
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Hertz Rent A Car
850 Seagate Drive Naples, 34103 Florida, U.S.A.
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Hertz Rent A Car Deceptive rental practice Naples Florida
While having our car repaired we rented a car and were told that there was a flat fee of $19.95 for extra insurance coverage which seemed reasonable and a prudent thing to accept, only to find that this was a daily fee amounting to
$170.00. In the final analysis we had to pay this amount as it was only our word against the rental agents. Further to our dismay,we received no response to our correspondence to the Senior Director of Marketing.
Pretty poor business practices, I'd venture to say.
Mary
Naples, FL, Florida
U.S.A.
$170.00. In the final analysis we had to pay this amount as it was only our word against the rental agents. Further to our dismay,we received no response to our correspondence to the Senior Director of Marketing.
Pretty poor business practices, I'd venture to say.
Mary
Naples, FL, Florida
U.S.A.
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
And?
#2Consumer Comment
Thu, April 30, 2009
Did the rental agreement you signed say it was for the length of the rental or per day?
